Our Reviews

Roxane E|2025 Buick Envista

Confirmed Service Customer

9/14/2025

Took care of issue promptly when discovering a problem with an app!

9/16/2025

Roxane, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EDGEWOOD, MD

Carolyn S|2022 Buick Encore

Confirmed Service Customer

9/18/2025

Wonderful experience and took care of my issue efficiently 😊

BEL AIR, MD

Donald O|2024 Buick Encore GX

Confirmed Service Customer

9/18/2025

Check in & check out was very helpful

9/21/2025

Donald, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

KINGSVILLE, MD

Emily L|2024 Buick Enclave

Confirmed Service Customer

9/24/2025

I went in for maintenance and I was in and out in the expected time frame.

9/24/2025

Emily, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOPPA, MD

John T|2024 GMC Sierra 1500

Confirmed Service Customer

9/25/2025

Very easy to schedule and the work was completed in a timely manner.

9/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOREST HILL, MD

John W|2017 Chevrolet Suburban

Confirmed Service Customer

9/24/2025

I always have a great experience while servicing my vehicles with the Team at Anderson of Abingdon. Keep up the great work.

9/24/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FELTON, PA

Ronald D|2011 Buick Enclave

Confirmed Service Customer

9/24/2025

I have always been treated well at the dealership.

9/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

BALTIMORE, MD

Dennis M|2025 GMC Sierra 1500

Confirmed Service Customer

9/26/2025

5 Star

9/29/2025

Dennis, we really appreciate your positive review! We hope you have a great day!

Business Response

PORT DEPOSIT, MD

Darlene S|2018 GMC Acadia

Confirmed Service Customer

9/29/2025

Jeremy checked my tire pressure sensor, and very Graciously told me to come back the next day. And it was quickly replaced. This is why I come to Anderson in Abingdon. Your dealership is more friendly and gracious and competent. Hey, I I brought my 2004 Buick Ranier for years,been using Boyle for over 20 yrs Thank you for all your GREAt service Darlene Seilback

9/30/2025

Darlene, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

BALDWIN, MD

Karen D|2022 Buick Encore GX

Confirmed Service Customer

9/13/2025

This is the second time I've taken my car to Anderson. They are great! Everyone there is helpful and friendly. Dana is extremely knowledgeable and very helpful. I moved here a few months ago, previously dealing with an excellent dealership in NC. I really didn't think I would find another great dealership that I felt comfortable taking my car. I was wrong. Anderson is where I plan on taking my car in the future!

9/15/2025

Karen, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MIDDLE RIVER, MD

Lakeicia J|2024 Buick Envista

Confirmed Service Customer

9/15/2025

Everything went well. Thank you

9/16/2025

Lakeicia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EDGEWOOD, MD

Richard T|2023 Buick Enclave

Confirmed Service Customer

10/6/2025

On time completion for a very helpful staff !

10/8/2025

Richard, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FORT MYERS, FL

Dino M|2020 GMC 2500HD Sierra

Confirmed Service Customer

10/6/2025

Best experience I have ever had with a. Dealership,TANYA WAS BERY PROFESSIONAL AND EFFICIENT AND WAS RIGHT ON TIME WITH THE ESTIMATE

10/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

SPARROWS PT, MD

Joseph R|2019 Buick Regal

Confirmed Service Customer

9/26/2025

work done as usual in a timely manner.

9/29/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

LUTHERVILLE, MD

Steven G|2020 GMC 1500 Sierra

Confirmed Service Customer

9/30/2025

They do a great job.

10/1/2025

Steven, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

JOPPA, MD

Joshua T|2021 Buick Enclave

Confirmed Service Customer

10/14/2025

I was in for an oil change on Friday, Oct 3. and asked for quote on 4 tires. Erin was wonderful and got me that quote while I waited. I told Erin I would be back Monday first thing in the morning to get them put on. She said she would order them and even offered for me to leave the car and come back because the tires would be in that afternoon. I preferred to come back Monday, so I left. I returned on Monday, Oct 6 around 7:45 am and checked in. At 8:25, Erin informed me that the tires never showed up on Friday and they would not be in until later. In addition, there was not a loaner available for me. I decided to come back on Tuesday, Oct 7. to have the tires put on. Even though there was a power outage on Tuesday, my tires were in and installed that morning. Erin was kind enough to give me a $25 discount for my troubles. In the future, I would recommend that customer service inform the customer if their tires did not come in/were not available. Erin does a great job of being honest and direct, but I would have appreciated a call early Monday morning to let me know that the tires had not arrived before I made a trip down to the shop. -Amy Trimble

10/15/2025

Joshua, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 569-1800.

Business Response

HAVRE DE GRACE, MD

Judith W|2017 GMC Terrain

Confirmed Service Customer

9/15/2025

Erin was most helpful in explaining what was being done to my car. She is the best.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALLSTON, MD

Marvin D|2023 GMC Yukon

Confirmed Service Customer

9/23/2025

I asked that my tires be rotated after my oil change, like I always do. That wasn’t complicated. I waited an hour for the service representative who was on the phone at the time for an hour. To ask why my tires weren’t rotated. She never took a minute of her time to talk with me. So I departed the dealership. I plan on looking for another GMC service for my truck.

9/24/2025

Marvin, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 569-1800 so we can work towards a resolution.

Business Response

BALTIMORE, MD

John D|2023 Buick Envision

Confirmed Service Customer

10/8/2025

great service

10/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BEL AIR, MD

Rocky R|2023 GMC Acadia

Confirmed Service Customer

10/10/2025

Had an appointment for service. Vehicle was taken back right on time. Went over service required with service writer. Service was done in a timely manner and at a reasonable price. No upselling. Definitely recommend Anderson for service.

10/12/2025

Rocky, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FOREST HILL, MD

Anna F|2018 Buick Cascada

Confirmed Service Customer

10/17/2025

My battery died while I was running a couple of errands. I tried calling the dealership that night and could not get the receptionist on the phone. I called emergency towing and the call did not go through. I called the morning of 10/9 and left a voicemail with service. I called back an hour later and got a woman to whom I explained what happened. Shea did not tell me her name. Instead she asked me to get AAA to come jump the car or a neighbor to help me. If Blake Boyle would not have gotten on the phone with me (my family has dealt with the location since it was Boyle Buick) and helped me out, the dealership would not be getting any stars because of the way I was treated by this woman. Blake helped me out and it is because of him that I will continue to come in for service. When I decide to get a new vehicle I am not sure I will deal with Anderson in the future.

10/20/2025

Anna, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Marc S|2025 GMC Sierra 1500

Confirmed Service Customer

10/6/2025

Very easy to schedule, work was done fast. Only I had to call to find out if it was completed.

10/8/2025

Marc, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ABER PROV GRD, MD

Michael S|2021 GMC Canyon

Confirmed Service Customer

10/13/2025

Both Tanya and Ed 'Fab' Fabula in the Body Shop were awesome. Thx!..

10/13/2025

Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABINGDON, MD

David P|2025 GMC Sierra 1500

Confirmed Service Customer

10/15/2025

good job

10/16/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FOREST HILL, MD

Lisa M|2021 GMC Acadia

Confirmed Service Customer

10/15/2025

Took care of my car very well

10/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JOPPA, MD

Jeremy L|2022 GMC Acadia

Confirmed Service Customer

10/18/2025

Always the best Service

10/20/2025

Jeremy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTH EAST, MD

John L|2014 Buick Encore

Confirmed Service Customer

10/29/2025

As always, the visit did not help my bank account balance, but everything costs more than it did when I was young (1940's/50's). The time in-shop was long, so I availed myself of your courtesy ride home. Joe, the driver was pleasant, well versed on the traffic situation, and a good conversationalist. I enjoyed riding with him. Erin Okeefe was clear in explaining what was found and my options. I am hearing impaired, but had no trouble understanding her. She to was pleasant to work with. So far, the car is running well. Good job!

10/30/2025

Charles, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

HVRE DE GRACE, MD

Richard S|2014 GMC Terrain

Confirmed Service Customer

10/29/2025

Erin and her team found a replacement part that was needed and when it came in, reached out to let us know and scheduled installation. All went well.

10/31/2025

Richard, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BALTIMORE, MD

John M|2014 Buick Enclave

Confirmed Service Customer

11/3/2025

Friendly and knowledgeable service reps. Was able to get new front brakes and new tires in the same service. They also took care of an open warranty air bag problem. That saved me three trips to the service department. Staff at checkout was exceedingly helpful with a $50 off coupon that I had overlooked.

11/4/2025

John, thank you so much for your positive comments about Anderson Buick GMC of Abingdon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BEL AIR, MD

Blanche C|2025 Buick Envista

Confirmed Sales Customer

10/17/2025

This is, most definitely, the best experience I have had at a car dealership. Mike Duray is the top of the line salesman who, genuinely, cares about his clients and strives to do all in his power to make sure the customer is getting what they want. I had visited previously and, as fate would have it, he reached out and I was ready and made the trip back to work with him. Dan, the finance manager, was also excellent to work with and I only have good things to say about this dealership. I know this is my last care, but if it weren't, I'd always come back to Anderson of Abingdon!

MICHAEL DURAY

10/19/2025

Blanche, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GWYNN OAK, MD

Alfred T|2017 GMC Acadia

Confirmed Service Customer

10/20/2025

As always Service was greater and the folks were terrific. Al tynan

10/21/2025

Alfred, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HALETHORPE, MD

Glen N|2024 GMC Sierra 1500

Confirmed Service Customer

10/20/2025

The service writer Jeremy was excellent. Service was on time and done in a timely manner.

10/21/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! We sincerely value your business and look forward to your next visit!

Business Response

CUMBERLAND, RI

Richard G|2024 Buick Encore GX

Confirmed Service Customer

10/20/2025

Scheduled a quick oil change and tire rotation. Everything was top notch! Anderson made the purchase and subsequent service easy.

10/21/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! We sincerely value your business and look forward to your next visit!

Business Response

BEL AIR, MD

Helen P|2015 Buick Encore

Confirmed Service Customer

10/23/2025

Very helpful, pleasant and respond quickly with what is needed with car repairs .

10/26/2025

Helen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABINGDON, MD

Jerome S|2012 Buick LaCrosse Sedan

Confirmed Service Customer

10/31/2025

The work done was exactly what I requested and needed- thank you.

11/3/2025

Jerome, your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

Business Response

JOPPA, MD

Robert W|2015 GMC Canyon

Confirmed Service Customer

11/6/2025

Service great as usual. Shout out to Jeremy Linville. Service is major reason for buying at this dealership.

11/7/2025

Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEL AIR, MD

Igor R|2024 GMC Yukon

Confirmed Service Customer

9/25/2025

The scheduling was easy, the staff was accommodating, and they completed everything as requested. Everything went exceptionally well. The only perk would have been a complimentary wash.

9/28/2025

Igor, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUTHERVILLE, MD

Donald O|2024 Buick Encore GX

Confirmed Service Customer

9/29/2025

Excellent

9/29/2025

Donald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

KINGSVILLE, MD

Federico A|2022 GMC Canyon

Confirmed Service Customer

10/6/2025

Had an oil change and 45k mile service. Truck was ready when promised.

10/7/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOREST HILL, MD

Andrew K|2024 GMC Sierra 1500

Confirmed Service Customer

10/13/2025

I scheduled my appointment the day prior (Friday) through the GMC app and I got an email confirmation saying my appointment was confirmed. I also wanted to apply my $177 credit in GM points to this service. When I arrived, the tech said the appointment wasn’t in the system and my points were not applied to my bill. Over $400 for an oil change, tire rotation, and a fuel filter is excessive; a fuel filter is a $30 part and I was charged $196 for the service. I understand you’re running a business but the prices are exorbitant. I am considering taking my business elsewhere, which is not what I want to do since I have been a loyal customer since 2015.

10/14/2025

Andrew, it's upsetting to hear that your experience was anything but stellar. We hope you are willing to give us another chance. Please reach out to us at (410) 569-1800 so we can work towards a resolution.

Business Response

JARRETTSVILLE, MD

Dennis A|2015 Buick Regal

Confirmed Service Customer

10/16/2025

Set up an appointment via phone last week-was seen on time of arrival and waited for the service. All went well as it normally does, been getting my vehicles services here since 2009. Always taken care of respectfully.

10/19/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEL AIR, MD

Frances H|2015 GMC Terrain

Confirmed Service Customer

11/13/2025

I presented a $25 GM Rewards email but I do not believe it was applied to my final bill. I had asked for an oil change, change of air filter and change of cabin filter. I believe I was charged for an oil change and tire rotation. I get my tires rotated where I purchased them free of charge, so I did not want a tire rotation because it was not due at this time. Service was prompt and everyone was nice but I wish they had done what I asked for when I came in. I understand they were installing a new computer system, so things were a little confusing, but I had to ask for an itemized bill.

11/14/2025

Frances, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

BEL AIR, MD

Peter M|2022 Buick Encore GX

Confirmed Service Customer

9/15/2025

Quality work

9/16/2025

Peter, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HVRE DE GRACE, MD

Arthur M|2019 Chevrolet Express

Confirmed Service Customer

10/7/2025

Great place for service & an oil change

10/8/2025

Arthur, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

ABINGDON, MD

Cynthia K|2025 Buick Encore GX

Confirmed Service Customer

10/15/2025

My first service since I got the Encore and from the very start everyone was so nice. The gentleman in service was very friendly, explained the one oil type to try, think it was BG and they were quick changing during the service! The nice young lady at the cashier office has such a great bubbly personality!!! She was that way with everyone that was there while I was waiting. We chitchatted a few minutes when the car was done and just so sweet! You definitely wonderful people representing your company.

10/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHURCHVILLE, MD

Blake B|2025 Buick Envision

Confirmed Service Customer

11/19/2025

Great Team!!!!!!!!!!!!!!!!!!!!! Thank You!!!!!!!!!!!!!!!!!!

11/21/2025

Blake, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

BEL AIR, MD

Mike H|2017 GMC Canyon

Confirmed Service Customer

11/19/2025

Great work, knowlegeable staff and nice to work with. Always go back.

11/22/2025

Mike, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please don't hesitate to call us. We're always happy to help!

Business Response

ABINGDON, MD

Susan S|2023 GMC Acadia

Confirmed Service Customer

11/19/2025

good

11/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOREST HILL, MD

Robbie M|2020 Buick Envision

Confirmed Service Customer

11/24/2025

Everything went as expected. Oil change and tire rotation in about an hour.

11/25/2025

Robbie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOPPA, MD

Kristen P|2022 Buick Enclave

Confirmed Service Customer

12/6/2025

N/A

12/6/2025

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

BEL AIR, MD

Colin W|2023 GMC Acadia

Confirmed Service Customer

10/22/2025

I dropped my car off on a Friday night to get some work done Saturday morning, and it was done well and quickly.

10/22/2025

Colin, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEL AIR, MD

Deborah N|2024 Buick Envista

Confirmed Service Customer

10/25/2025

Fast service and friendly staff.

10/27/2025

Deborah, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FOREST HILL, MD

Matthew M|2026 GMC Acadia

Confirmed Sales Customer

10/29/2025

Hassan was a pleasure to work with. Everything explained well and purchase process easy to understand.

HASSAN GARRISON

11/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COCKEYSVILLE, MD

Charlotte R|2018 Buick Envision

Confirmed Service Customer

10/30/2025

It is always a friendly atmosphere, Erin makes sure that the customer is informed of all service being done.

11/2/2025

Charlotte, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PERRY HALL, MD

David B|2019 Buick Envision

Confirmed Service Customer

11/6/2025

Ordered a battery and made an appointment for installation. I was in and out in less than an hour and only had to reset my clock. Always satisfied with Anderson's service. Thanks

11/7/2025

David, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We can't wait to see you again, have a great day.

Business Response

EDGEWOOD, MD

Christopher B|2023 GMC Yukon XL 1500

Confirmed Service Customer

11/19/2025

Fast and professional

11/22/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NAPLES, FL

Walter C|2024 GMC Sierra 1500

Confirmed Service Customer

11/27/2025

Called for appointment got one the next day. Dropped the vehicle off within 2 hours the work was completed.

11/27/2025

Walter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STREET, MD

Joseph F|2026 Buick Encore GX

Confirmed Sales Customer

12/4/2025

Dealt with Mike Duray in the past . I’ve bought multiple cars off Mike over the years . I trusted Mike , so when it was time for my daughter to buy her first new car , we went and seen Mike . The deal went through smoothly and my daughter was happy with her purchase .

Michael Duray

12/5/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to Mike here at Anderson Buick GMC of Abingdon! Until the next time we meet, take care!

Business Response

Bel Air, MD

John K|2018 GMC 1500 Sierra

Confirmed Service Customer

10/3/2025

Good communication. Fast work.

10/6/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEL AIR, MD

Deal A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

Tanya was a pleasure to deal with; and I was completely satisfied.

10/10/2025

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOREST HILL, MD

Christine H|2026 GMC Terrain

Confirmed Sales Customer

10/27/2025

Staff was very supportive and provided great support and information to help us decide on on this purchase. The sales person Mike Duray was great, he provided information we needed to make the purchase of this car.

MICHAEL DURAY

10/27/2025

Christine, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABINGDON, MD

Sabrina M|2019 Chevrolet Traverse

Confirmed Service Customer

11/11/2025

My car was done in a timely manner and also Im very pleased. Dana explained everything what they were going to do along making sure the warranty was taken care of.

11/12/2025

Sabrina, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

JOPPA, MD

Wayne E|2024 GMC Yukon

Confirmed Service Customer

11/19/2025

Ease of making appointment and vehicle done in a timely manner.

11/21/2025

Wayne, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

Michael S|2023 GMC Acadia

Confirmed Service Customer

11/21/2025

Very friendly

11/24/2025

Michael, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOREST HILL, MD

Cecil S|2017 GMC Yukon

Confirmed Service Customer

11/21/2025

Top notch work, top notch expertise. Top notch customer care and communication. Jeremy is amazing to work with. He even took the time to walk me thru an issue that I had after my service!

11/24/2025

Cecil, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ABINGDON, MD

Gary W|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/5/2025

It was ok everything fixed under warranty

12/6/2025

Gary, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Conowingo, MD

Victor M|2019 GMC 2500HD Sierra

Confirmed Service Customer

12/13/2025

Great service

12/14/2025

Victor, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KINGSVILLE, MD

William V|2022 Buick Envision

Confirmed Service Customer

12/14/2025

excellent service and delivered ahead of time as i waited

12/15/2025

William, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ABINGDON, MD

Ryan J|2019 Buick Enclave

Confirmed Service Customer

12/14/2025

Great as always.

12/15/2025

Ryan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FALLSTON, MD

William C|2023 Buick Envision

Confirmed Service Customer

12/18/2025

Good service timely completed without an appointment

12/19/2025

William, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

Business Response

ABINGDON, MD

Thomas J|2024 GMC Terrain

Confirmed Service Customer

12/18/2025

Fast and friendly service

12/19/2025

Thomas, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEL AIR, MD

Kristin C|2019 Buick Encore

Confirmed Service Customer

12/23/2025

Sales person Mike is awesome very friendly kind and knows what he is going. Not pushy at all

12/24/2025

Kristin, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JOPPA, MD

Vincent C|2022 GMC Terrain

Confirmed Service Customer

12/23/2025

Made appointment, stopped in, got oil change and was out the door.

12/24/2025

Vincent, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

BEL AIR, MD

Praveen P|2023 GMC Yukon

Confirmed Service Customer

12/23/2025

The Service Managers are the best in the industry. I would recommend this location for both Sales and Service

12/24/2025

Praveen, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

Business Response

MIDDLE RIVER, MD

Sandra H|2014 Chevrolet Equinox

Confirmed Service Customer

12/27/2025

Service is always great and employees are very friendly.

12/28/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ELKTON, MD

George N|2017 Buick Enclave

Confirmed Service Customer

12/27/2025

Anderson servist our Buick in a timely manner.

12/28/2025

George! We're so happy we were able to help you out! Until the next time we meet, take care!

Business Response

FALLSTON, MD

Terry M|2017 GMC 1500 Sierra

Confirmed Service Customer

10/17/2025

I recently was having an issue with a tpms sensor and was experiencing a less smoother ride than I was used to. Jeremy called and said the tech drove my vehicle and understood what I was experiencing and they recommended a transmission service. I had the work done and that seemed to be the problem. It now rides like new.

10/19/2025

Terry, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

FALLSTON, MD

Edward W|2023 Buick Envision

Confirmed Service Customer

10/21/2025

On time good advice for future work

10/21/2025

Edward, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ABINGDON, MD

William C|2017 GMC Acadia

Confirmed Service Customer

10/30/2025

Everyone and everything was good

11/2/2025

William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

BEL AIR, MD

Arthur M|2019 Chevrolet Express

Confirmed Service Customer

10/30/2025

Great service

11/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ABINGDON, MD

Mary Anne L|2019 GMC Acadia

Confirmed Service Customer

11/24/2025

Service was perfect and finished quickly.

11/25/2025

Mary, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BEL AIR, MD

Mary M|2021 GMC Acadia

Confirmed Service Customer

12/8/2025

Courteous and prompt servicr

12/8/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PYLESVILLE, MD

Ernest D|2016 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

Thought being charged $32.00 for shop supplies was like stealing when the only service preformed was a diagnosis test .

12/13/2025

Ernest, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

ROCK HALL, MD

Julie O|2025 Buick Envision

Confirmed Sales Customer

1/8/2026

My salesman Ray was the best. Can’t imagine using anyone else now that I’ve met him! He listened, didn’t push, and respected my time. And, he advocated for me. Great place!

Raymond Quinlan

1/9/2026

Julie, we're happy you found Ray to be so supportive during your experience here at Anderson Buick GMC of Abingdon. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Abingdon, MD

Charles H|2018 GMC 3500HD Sierra

Confirmed Service Customer

10/15/2025

Pleasant

10/16/2025

Charles, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WHITE MARSH, MD

Richard M|2019 Buick Enclave

Confirmed Service Customer

10/24/2025

Excellent as always

10/26/2025

Richard, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ABINGDON, MD

James J|2014 Buick Verano

Confirmed Service Customer

11/25/2025

Service performed as requested.

11/25/2025

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

TOWSON, MD

Robert B|2020 Buick Envision

Confirmed Service Customer

12/16/2025

Jon was here in about ten minutes to jump start the Envision. I then drove to your dealership, and a new battery was installed expeditiously given that this was a last-minute appointment. Erin was great at getting me in and out as quickly as possible. Excellent service all the way around.

12/17/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEL AIR, MD

Kenyon D|2020 GMC Yukon

Confirmed Service Customer

12/17/2025

Erin is great. Super professional and always very nice.

12/18/2025

Kenyon, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Upper Marlboro, MD

Douglas H|2024 GMC Sierra 1500

Confirmed Service Customer

1/6/2026

ITwas suggested to me via text to replace the $159.89 fuel FIlter but my dash display keeps showing Fuel filter life is at 39%. I tried to reset it using the steering wheel controls but it won't reset

1/7/2026

Douglas, thank you; we appreciate your feedback! Please reach out to us at (410) 569-1800 so we may identify ways to improve your experience.

Business Response

HVRE DE GRACE, MD

Jessica W|2014 Buick Verano

Confirmed Service Customer

1/15/2026

I've never had troubles at dealership service dept. Is outstanding and fair in price

1/15/2026

Jessica, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

JOPPA, MD

Jeffrey K|2024 Buick Enclave

Confirmed Service Customer

1/15/2026

Service was great my only complaint is I received a coupon in the mail for 5 dollars off service, and when we were checking out was told that we should have presented it to the service writer so that could take it off. It was just 5 dollars not big deal just the point that nowhere on the coupon did it say present to service writer to validate, if your cashiers can't accept coupons don't send them out anymore.

1/15/2026

Jeffrey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DUNDALK, MD

Patrice R|2017 Buick Encore

Confirmed Service Customer

11/13/2025

Complete, thorough, professional

11/14/2025

Patrice, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

BEL AIR, MD

Joseph W|2024 GMC Sierra 1500

Confirmed Service Customer

11/16/2025

Always professional and accommodating.

11/17/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ABINGDON, MD

Robert S|2023 Buick Encore GX

Confirmed Service Customer

11/20/2025

All went well yesterday as expected . In and out in a timely fashion.

11/22/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

Business Response

JOPPA, MD

Eric N|2017 GMC 2500HD Sierra

Confirmed Service Customer

12/2/2025

Friendly staff, truck was done on time, great price for the work done.

12/3/2025

Eric, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BEL AIR, MD

George K|2022 Buick Envision

Confirmed Service Customer

12/15/2025

The service dept. at Anderson Abington were extremely helpful in fixing the problem.

12/15/2025

George, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BALTIMORE, MD

Rebecca B|2021 Buick Envision

Confirmed Service Customer

12/18/2025

As always, we can count on your service team to take care of us! Thank you!

12/19/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABINGDON, MD

Douglas T|2023 GMC Canyon

Confirmed Service Customer

12/18/2025

Service done exactly in the time that I was expecting

12/19/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

New Providence, PA

Sheryl D|2019 GMC 1500 Sierra

Confirmed Service Customer

1/5/2026

Excellent Customer Service

1/5/2026

Sheryl, we are so happy to read such a great review about Anderson Buick GMC of Abingdon! Thank you for the great review!

Business Response

ABERDEEN, MD

Ryan J|2021 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

Always great service. Blake handled our needs efficiently and the new ability to pay via text link is awesome!!

1/5/2026

Ryan, thank you so much for your positive comments about Anderson Buick GMC of Abingdon! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FALLSTON, MD

Arthur M|2019 Chevrolet Express

Confirmed Service Customer

1/15/2026

Service was very good, but when tires were rotated on my van, they did not properly set the air pressure in them. A van should have 55 up front & 75 in the rear tires. We they rotated the tires they did not remove air from front tires & they did not put air in the rear tires. This was a big hassle for me and my work van...

1/16/2026

Arthur, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (410) 569-1800 so we can assist you further.

Business Response

ABINGDON, MD

Troy M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

Dana did an outstanding job keeping me informed about the progress of my vehicle and promptly notifying me of any issues discovered during the service process.

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

Business Response

BEL AIR, MD

Ryan J|2019 Buick Enclave

Confirmed Service Customer

11/7/2025

Great as always.

11/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

FALLSTON, MD

Edward W|2023 Buick Envision

Confirmed Service Customer

11/14/2025

On doing what’s was said helpful

11/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

ABINGDON, MD

Bryan G|2021 GMC Acadia

Confirmed Service Customer

11/21/2025

Jeremy did a great job and going over what needed to be addressed

11/25/2025

Bryan, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

BEL AIR, MD

Michael M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/5/2025

John was great to work with. He was patient while I took my time deciding what I wanted to do. Pricing was reasonable.

John Youngbar

12/7/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Forest Hill, MD

William B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/19/2025

Service was great!

12/21/2025

William, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

Business Response

BEL AIR, MD

James G|2021 GMC Canyon

Confirmed Service Customer

12/19/2025

Found my problem quickly and fixed it right away!!

12/21/2025

We appreciate your positive review about your recent experience with us! Thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

EDGEWOOD, MD

Matthew D|2019 GMC 1500 Sierra

Confirmed Service Customer

12/31/2025

Awesome dealership, amazing service! Always honest, professional, friendly, reliable and quick.

12/31/2025

Matthew, we are so happy to read such a great review about Anderson Buick GMC of Abingdon! Thank you, and have a fantastic day!

Business Response

CHURCHVILLE, MD

Kennett R|2018 Chevrolet Malibu

Confirmed Service Customer

1/15/2026

1's time here in Abingdon Anderson GMC , The Service Department and everyone working there was the greatest. Yes I would go back to this service department . Thank you for your Service.

1/16/2026

Kennett, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

Karen P|2018 GMC 2500HD Sierra

Confirmed Service Customer

1/15/2026

I brought my truck in for an appointment that was pre-scheduled. The courtesy shuttle took me to work. I never heard anything back from the service department. About an hour before they closed I started calling to see when my truck would be completed. I was told it was and that they would send over the shuttle. When I got there I was told nothing was completed. They said they knew what was wrong (fuel filter housing?) but they would have to order a part. I never received the other quotes for additional work that I requested. I took the truck and, after not hearing from Anderson about a follow-up appointment/quotes I went elsewhere. It turns out the entire housing did not need to be replaced…only a connector. I also had other work done that I never received quotes for…. Your service department lost an over $1k service job for the dealership.

1/15/2026

Karen, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

JARRETTSVILLE, MD

Robert R|2011 GMC Terrain

Confirmed Service Customer

1/24/2026

Waited on earlier than my appointment. Service writer talked to me and listened to what I said. Service was performed in a very short time. Service writer notified me the vehicle was completed. Price was reasonable. Everything was handled very professionally. Very pleased.

1/24/2026

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOREST HILL, MD

Thomas Z|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

2/2/2026

I brought my vehicle, a 2022 Sierra AT4 in for a transmission issue covered by warranty. The dealership first tried to fix the problem without replacing the part. Once that repair was finished, they tried to drive it to me and wound up having the same problem. The dealership supposedly ordered the part, and I was told the repair would be completed the following Wednesday or Thursday. By Thursday afternoon I hadn't received a call and decided to call my service advisor, Erin. Erin informed me that the part was never shipped and they had to reorder the part, but she would try to have it shipped next day air because of the confusion. Erin advised she would call me right back after she found out when the part was going to ship. Again, no phone call to let me know when I would be getting my truck back. I left a message on Friday and did not receive a call back. The next contact I had was a generic text message on Tuesday afternoon saying my vehicle was ready. Upon picking up my truck I noticed several things were wrong including a blown front speaker and some electrical issues. I called Erin and was told that she would talk to her the director of the service department, Blake and get back to me. Again, I did not receive a call back and had to reach out to her only to be told she thought Blake was going to contact me. She then said that their work couldn't have caused the problems and that they are professional and would not have blown my speaker. I asked how they had my truck for three weeks and it came back with these problems but magically it's not their fault. There was no accountability. Beware when purchasing or servicing a vehicle at Anderson.

OKEEFE, ERIN

2/3/2026

Thomas, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (410) 569-1800 so we can understand your situation better in order to try and turn your experience around. Thank you, Anderson Buick GMC of Abingdon

Business Response

BEL AIR, MD

Stuart J|2020 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Erin Was fantastic

12/16/2025

Stuart, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Harold M|2020 Buick Encore

Confirmed Service Customer

12/16/2025

Great people,great service.

12/17/2025

Harold, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

BELCAMP, MD

Carl M|2016 GMC Yukon

Confirmed Service Customer

12/16/2025

Everyone was very polite and courteous to me and solve my problems in a timely manner will definitely be coming back thank you

12/17/2025

Carl, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

MIDDLE RIVER, MD

Jeremy L|2022 GMC Acadia

Confirmed Service Customer

12/25/2025

Wonderful service

12/25/2025

Jeremy, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTH EAST, MD

Andrew G|2024 GMC Acadia

Confirmed Service Customer

1/1/2026

I was left standing at the service counter for 5 minutes while two employees were on their cell phone having a personal conversation. I had to speak up to get help and still was not treated nicely! I do not care for this dealership at all since the buy out of Anderson!

1/2/2026

Andrew, we regret your most recent visit with us was not up to the standards we strive for. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

HAVRE DE GRACE, MD

Blake B|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/16/2026

Best place to have your all your automotive needs taken care of!!!!!!!!!!!!!!!!!

1/16/2026

Blake, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEL AIR, MD

Daniel S|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

1/26/2026

Everyone very nice to work with

Michael Duray

1/27/2026

Daniel, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FELTON, PA

Jeffrey R|2021 GMC 1500 Sierra

Confirmed Service Customer

1/30/2026

Dana (as always) was extremely professional, kind and efficient in handling my service appointment. She takes pride in what she does and represents the dealership well.

KINGSVILLE, MD

Timothy C|2022 GMC 3500HD Sierra

Confirmed Service Customer

2/8/2026

It was a great experience from start to finish. Excellent service and communication throughout the entire process.

OKEEFE, ERIN

2/11/2026

Timothy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STEWARTSTOWN, PA

William V|2022 Buick Envision

Confirmed Service Customer

1/9/2026

THE CREW DIAGNOSED AND FIXED THE PROBLEM IN A TIMELY FASHION.

1/9/2026

William, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

Business Response

ABINGDON, MD

Marcie C|2026 GMC Yukon XL

Confirmed Sales Customer

1/20/2026

Friendly and helpful.

Michael Duray

1/21/2026

Marcie, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FALLSTON, MD

Wanda M|2025 Buick Envision

Confirmed Service Customer

1/20/2026

Everyone was extremely nice and my work was completed quickly!

1/21/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOREST HILL, MD

Dennis A|2015 Buick Regal

Confirmed Service Customer

1/23/2026

Could not have been a better experience. Had a few issues with my vehicle so I called the service department to explain my situation and see if they could look at it right away. Erin O'Keefe was so helpful in getting my problem looked right into and came up with an alternative solution to one of my issues. AnywayI dropped the vehicle off, they drove me to where I happened to be working that day, they preformed all the services I needed, even found coupons to lower the cost and even picked me up at work so I could get my vehicle that was parked out front waiting for me. As I started off saying here, this could not have gone better! Thanks to Erin O'Keefe and all the service tech's that worked on my vehicle. I have been hhaving my vehicles serviced here for over 16 years. THANK YOU ALL, your service is appreciated.

1/23/2026

Dennis, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Melba H|2018 Chevrolet Equinox

Confirmed Service Customer

2/3/2026

Very professional & friendly

Brian Hastmann

2/7/2026

Melba, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

BELCAMP, MD

Patrick H|2024 GMC Sierra 1500

Confirmed Service Customer

2/6/2026

The service people did a great job

LINVILLE, JEREMY

2/10/2026

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! If you have any further questions, please don't hesitate to reach out!

Business Response

JOPPA, MD

Susan W|2017 Buick Encore

Confirmed Service Customer

2/6/2026

the service part was more than I had been quoted the previous day over the phone, but all is well between us. Thank you for prompt, professional workmanship.

Brian Hastmann

2/10/2026

Susan, we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PERRY HALL, MD

Darlene S|2018 GMC Acadia

Confirmed Service Customer

2/13/2026

Always courteous and honest

LINVILLE, JEREMY

2/16/2026

Darlene, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BALDWIN, MD

Marcie C|2021 GMC Yukon XL

Confirmed Service Customer

12/11/2025

Great service, the service reps are wonderful and so helpful. My service work has always been preformed as expected.

12/12/2025

Marcie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FALLSTON, MD

Robert W|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/18/2025

Just bought two cars in one month. GMC 3500 and Chevy Suburban. The difference between Anderson and the Chevy Dealer was a complete 180. Anderson was not only responsive but also helped me finalize the deal while I was out of town for work. Not only that, but they actually picked up the phone and helped me out AFTER the sale was done. Don't see much of that any more. Should have bought both vehicles from Anderson.

Carol Rush

12/19/2025

Robert, thank you so much for your positive comments about Anderson Buick GMC of Abingdon! We sincerely value your business and look forward to your next visit!

Business Response

STREET, MD

Barbara K|2023 GMC Terrain

Confirmed Service Customer

12/18/2025

Friendly staff. Erin was wonderful keeping me informed about my vehicle

12/19/2025

Barbara, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ABINGDON, MD

Joan R|2025 GMC Sierra 1500

Confirmed Service Customer

12/22/2025

Always a great place to go for purchasing or service

12/23/2025

Joan, we are very happy to have provided you with such a positive experience! Thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

Business Response

FALLSTON, MD

Ryan J|2022 GMC Terrain

Confirmed Service Customer

1/31/2026

Quick and efficient and always highest quality!!

FALLSTON, MD

Robert W|2024 GMC Terrain

Confirmed Service Customer

2/11/2026

Waiting room it was too cold for this time of year waiting. There is very uncomfortable.

OKEEFE, ERIN

2/13/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (410) 569-1800 so we can make your experience a positive one.

Business Response

ABINGDON, MD

Michael B|2025 Buick Encore GX

Confirmed Service Customer

2/11/2026

Brian is a very knowledgeable service person and Does a great job of it

Brian Hastmann

2/13/2026

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ESSEX, MD

Matthew P|2025 GMC Sierra 1500

Confirmed Service Customer

2/16/2026

Every thing went well

Brian Hastmann

2/17/2026

Matthew, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDDLE RIVER, MD

Shannon S|2026 GMC Sierra 1500

Confirmed Sales Customer

2/16/2026

Sales service is friendly and not overwhelming. You get exactly what you want without feeling pressured. Our salesman was wonderful!

Daniel Price

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Rosedale, MD

Robbie M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/4/2026

Easy drop off, great communication, courteous service advisor and cashier.

OKEEFE, ERIN

4/8/2026

Robbie, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

JOPPA, MD

Michael S|2023 GMC Acadia

Confirmed Service Customer

2/6/2026

Checking in was very easy, and the young lady was very helpful. (and not bad on the eyes !!! )

OKEEFE, ERIN

2/10/2026

Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FOREST HILL, MD

Devin H|2024 Buick Encore GX

Confirmed Service Customer

2/13/2026

Good service

OKEEFE, ERIN

2/15/2026

Devin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BEL AIR, MD

Christopher G|2021 Buick Envision

Confirmed Service Customer

2/15/2026

My tire was leaking air for a week, so I came into Anderson ASAP without an appointment. Erin immediately greeted me by name (this alone is awesome & shows how great she is) and asked what I was looking to have done. She was very busy that day but took the time to keep me updated throughout the process and we went from needing to have the tire patched to needing a whole new tire. She was fantastic to work with and made the entire experience less painful. Needing to have my car serviced is never something I look forward to doing, but having Erin as my advisor is always a major positive to the experience. She is wonderful!

OKEEFE, ERIN

2/17/2026

Christopher, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BALTIMORE, MD

Robert B|2026 GMC Canyon

Confirmed Sales Customer

3/4/2026

Probably the best buying experience for a vehicle that I have ever had!

Carol Rush

3/7/2026

Robert, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Business Response

Rosedale, MD

Kennett R|2018 Chevrolet Malibu

Confirmed Service Customer

3/8/2026

Thank You , for listing about my concerns . You have made feel alot better about my car. Everyone we understanding and caring .

OKEEFE, ERIN

3/9/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

Veronica B|2016 Buick Envision

Confirmed Service Customer

3/9/2026

I came in to get an oil change at the end of the day. Actually it was 20 minutes past the time of accepting cars for service for the day. I was greeted by Jeremy, who is always so pleasant and today was no different, who checked with the team to see if they could service my vehicle. I was happy they accepted and the service was completely very quickly. The entire experience was great.

LINVILLE, JEREMY

3/10/2026

Veronica, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EDGEWOOD, MD

Coleen P|2021 GMC Yukon

Confirmed Service Customer

1/10/2026

Everyone is so nice and very accomodating.

1/11/2026

Coleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JARRETTSVILLE, MD

Raymond B|2020 Buick Envision

Confirmed Service Customer

1/11/2026

I feel that I should have been told that a oil change would take two hours so I could have planned accordingly .

1/11/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ABINGDON, MD

Michael R|2019 Buick Encore

Confirmed Service Customer

1/22/2026

Was quick and smooth

1/22/2026

Michael, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

BEL AIR, MD

Milton B|2019 Chevrolet Traverse

Confirmed Service Customer

2/5/2026

prompt and friendly service

OKEEFE, ERIN

2/9/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEL AIR, MD

Gary R|2023 Buick Envision

Confirmed Service Customer

2/5/2026

entire service group was polite and professional Service and waiting area was clean even with all the snow and ice we have had.

Brian Hastmann

2/9/2026

Gary, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEDALE, MD

John T|2024 GMC Sierra 1500

Confirmed Service Customer

2/10/2026

Scheduling and getting the time slot that I needed was very easy! The work was completed in a timely manner. Everyone was very friendly and professional.

OKEEFE, ERIN

2/12/2026

John, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

Business Response

FOREST HILL, MD

Robert L|2024 GMC Sierra 1500

Confirmed Service Customer

2/14/2026

The service was fast and professional. The experience was fantastic and I thank you for your service.

CURRY, DANA

2/16/2026

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CONOWINGO, MD

Robert D|2002 GMC Sierra 1500

Confirmed Service Customer

2/23/2026

Our repair was completed promptly

Brian Hastmann

2/26/2026

Robert, we really appreciate your positive review! We're looking forward to your next visit with us!

Business Response

rising sun, MD

Patrick O|2019 GMC 1500 Sierra

Confirmed Service Customer

3/10/2026

Friendly staff! Great explanations of recommended preventative services

Brian Hastmann

3/11/2026

Patrick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Karen H|2025 Buick Encore GX

Confirmed Service Customer

1/19/2026

Easy process from start to finish. Also love the work cubicles in the waiting area as I was able to get a lot of work done while I waited for my maintenance check up.

1/20/2026

Karen, your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

Business Response

BEL AIR, MD

John M|2015 Buick Regal

Confirmed Service Customer

1/19/2026

All was good

1/20/2026

John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FALLSTON, MD

Christopher B|2017 GMC Acadia

Confirmed Service Customer

2/4/2026

Pretty good service

Brian Hastmann

2/7/2026

Christopher, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Edgewood, MD

Charles M|2016 Buick Enclave

Confirmed Service Customer

2/9/2026

Great service. Professional staff!

OKEEFE, ERIN

2/11/2026

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

ABINGDON, MD

Frances H|2015 GMC Terrain

Confirmed Service Customer

3/6/2026

Working with Lisa Payne in the body shop was a great experience. She stayed on top of things with my insurance company, providing what they asked for in a very timely manner. She always returned my phone calls and answered all my questions. She kept me informed of how things were progressing and when she anticipated my vehicle would be completed. Lisa is an asset to your company and a pleasure to work with. I am very pleased with my experience in dealing with Lisa and the body shop. Very pleased with my vehicle. This was my first experience dealing with having my vehicle repaired after an accident. I would not hesitate to recommend Anderson's Collision Body Shop to others.

Lisa Payne

3/7/2026

Frances, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEL AIR, MD

Lawrence R|2025 Buick Envision

Confirmed Service Customer

3/6/2026

Always friendly, expedient, and reasonably priced.

Brian Hastmann

3/7/2026

Lawrence, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOREST HILL, MD

Michael W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/6/2026

Dan was great broke everything out for me

Daniel Price

3/7/2026

Michael, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Grasonville, MD

Christopher A|2026 GMC Sierra 1500

Confirmed Service Customer

3/19/2026

Awesome service - quick, in and out. Waiting room was setup so I can work on my laptop while waiting.

Brian Hastmann

3/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Joppatowne, MD

Woody B|2024 GMC Yukon XL 1500

Confirmed Service Customer

2/18/2026

Great people. Made me feel at home.

LINVILLE, JEREMY

2/20/2026

Woody, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Business Response

BEL AIR, MD

Robert E|2024 GMC Terrain

Confirmed Service Customer

3/3/2026

Erin was great jumped right on my problem with no trouble and took care of my vehicle she was great explaining everything and had my car taken care of as soon as she could the next day, everything worked out perfect and I got my car back the next day just like she said so I was totally satisfied with the way everything went and I got my car back on the road so thank you and her too for everything you guys did worse

OKEEFE, ERIN

3/5/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

JOPPA, MD

Walter S|2021 GMC Acadia

Confirmed Service Customer

3/6/2026

great service

OKEEFE, ERIN

3/7/2026

Walter, we are so happy to read such a great review about Anderson Buick GMC of Abingdon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JOPPA, MD

Paul O|2017 GMC 1500 Sierra

Confirmed Service Customer

3/6/2026

It was excellent. Ms. O'Keefe was knowledgeable, professional and kept me informed. When I picked up my truck, it still didn't run right, but she jumped on it and got the issue corrected in fifteen minutes.......

OKEEFE, ERIN

3/7/2026

Paul, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Baltimore, MD

Beth W|2022 Buick Enclave

Confirmed Service Customer

3/6/2026

We just had our Enclave oil change and tire rotation. The service was efficient and timely at reasonable rates. We highly recommend using Anderson service center for maintaining your vehicle.

LINVILLE, JEREMY

3/7/2026

Beth, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

Business Response

COLORA, MD

John K|2025 Buick Envision

Confirmed Sales Customer

3/18/2026

We came in looking for a new car and were treated GREAT. They were professional and yet personable. We left with a beautiful new car.

Michael Duray

3/19/2026

John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Bel Air North, MD

James Q|2022 Buick Enclave

Confirmed Service Customer

4/3/2026

Erin, my service advisor was fantastic...explained all service options and also made me aware of reward points that I had that could be applied to my bill. Very satisfied with the way I was treated, Jack Quaranta

OKEEFE, ERIN

4/6/2026

James, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALLSTON, MD

David K|2021 Buick Encore GX

Confirmed Service Customer

2/20/2026

everyone is great just prices are getting a bit high now

LINVILLE, JEREMY

2/23/2026

David, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BALTIMORE, MD

Auspicio E|2015 GMC Acadia

Confirmed Service Customer

2/20/2026

I appreciate the friendly greeting, fast service and comfortable waiting room.

Brian Hastmann

2/23/2026

We are so happy to read such a great review about Anderson Buick GMC of Abingdon! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CHURCHVILLE, MD

James G|2021 GMC Canyon

Confirmed Service Customer

2/25/2026

Had an ongoing problem with my Canyon and finally took it in for repair! They found the problem and fixed it for me!

LINVILLE, JEREMY

2/28/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

EDGEWOOD, MD

Franklin N|2026 Buick Envista

Confirmed Sales Customer

3/12/2026

Our salesman Mike Duray was patient and helpful. This was our second purchase with him and the first time I've returned to the same person for a vehicle purchase. We test drove a couple different vehicles and received a pretty good deal. The overall experience was great because he also took care of the insurance and mva registration transfer at the time of sale.

Michael Duray

3/13/2026

Franklin, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Dundalk, MD

Betty R|2016 Buick Enclave

Confirmed Service Customer

3/12/2026

I had a good experience at Anderson Dealership. The only think I was disappointed in, was the cost for the service. Too Expensive for a senior citizen!

LINVILLE, JEREMY

3/13/2026

We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CHURCHVILLE, MD

James B|2022 GMC 1500 Sierra

Confirmed Service Customer

3/16/2026

The dealership was informative and attentive. The shuttle service is great for busy customers.

LINVILLE, JEREMY

3/18/2026

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ABERDEEN, MD

Harry B|2015 GMC Acadia

Confirmed Service Customer

3/31/2026

great service!!!!!

Brian Hastmann

3/31/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ABERDEEN, MD

Paul K|2022 GMC 2500HD Sierra

Confirmed Service Customer

4/1/2026

Service writer was helpful and knowledgeable.

Brian Hastmann

4/2/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FALLSTON, MD

Douglas R|2024 GMC Sierra 1500

Confirmed Service Customer

1/15/2026

Friendly and efficient

1/15/2026

Douglas, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PARKTON, MD

William G|2020 GMC 1500 Sierra

Confirmed Service Customer

1/17/2026

Very good experience

1/17/2026

William, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Business Response

EDGEWOOD, MD

Blake B|2025 Buick Envision

Confirmed Service Customer

1/29/2026

Great experience

1/29/2026

Blake, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Michele K|2023 Buick Encore GX

Confirmed Service Customer

2/12/2026

Service personnel is very knowledgeable and friendly. Always a pleasant experience.

LINVILLE, JEREMY

2/14/2026

Michele, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HVRE DE GRACE, MD

Ralph R|2019 Buick Encore

Confirmed Service Customer

2/17/2026

Appointment made easily and nice facility to wait for service to be done.

Brian Hastmann

2/18/2026

Ralph, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STREET, MD

Kelly S|2026 Buick Encore GX

Confirmed Sales Customer

3/12/2026

My salesman Mike D. Was. wonderful. He went out of his way to get everything set up on my dash. This was the second car he sold me and was great both times.

Michael Duray

3/13/2026

Kelly, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

Fallston, MD

MARCIA W|2026 GMC Sierra 1500

Confirmed Sales Customer

3/26/2026

Oliver was very helpful & worked his magic to get us to a point that we could afford to purchase our Sierra. Ray was also great in assisting us.

Ray Quinlan

3/29/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Street, MD

Jeremy L|2022 GMC Acadia

Confirmed Service Customer

3/30/2026

Great people and wonderful service

LINVILLE, JEREMY

3/31/2026

Jeremy, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

north East, MD

Lawrence R|2025 Buick Envision

Confirmed Service Customer

4/5/2026

Quality work, friendly, professional and highly efficient staff.

Lisa Payne

4/7/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOREST HILL, MD

Marie A|2026 Buick Encore GX

Confirmed Sales Customer

2/19/2026

Mike was a great salesman who gave me up with a beautiful vehicle! Thank you so much!

Michael Duray

2/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Perry Hall, MD

Roy B|2023 Buick Enclave

Confirmed Service Customer

3/17/2026

Always a great experience dealing with the staff at Anderson Buick

Brian Hastmann

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Joppatowne, MD

John N|2020 Buick Enclave

Confirmed Service Customer

4/4/2026

Service center was prompt, cordial and efficient

Brian Hastmann

4/6/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

ABINGDON, MD

Vincent C|2022 GMC Terrain

Confirmed Service Customer

4/4/2026

I believe most people do not have going to the Car dealership high on the list of things they like to do. For my wife and I, it was a great experience. Having the pleasure to meet salesperson Mike Duray and have him not pressure and was actually happy we bought a car was an incredible experience. Anderson GMC of Abingdon and Mike as well as all the others involved went out of their way to make sure we were comfortable. It was a purchase should be!

Brian Hastmann

4/6/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Matthew D|2019 GMC 1500 Sierra

Confirmed Service Customer

4/4/2026

Amazing dealership. Always very friendly, helpful and great service. This dealership and their service department is awesome!

Brian Hastmann

4/6/2026

Matthew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHURCHVILLE, MD

Michael G|2026 GMC Yukon

Confirmed Service Customer

4/7/2026

My wife brought our vehicle in for its first maintenance service. In spite of making an appointment, it took two hours for the service to be completed. When my wife asked about the status of the vehicle, she was told to look at the monitor. The service representative at the desk was dismissive and not helpful. We subsequently learned that the delay was due to the software update taking longer than expected. If there had been better communication and if the service rep. had taken a more customer-focused approach, the experience would have been much better.

Brian Hastmann

4/8/2026

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

FOREST HILL, MD

Kathryn K|2025 Buick Envision

Confirmed Service Customer

4/10/2026

As always, the service department is excellent. As is, their sales and finance department. They've always accommodate my immediate needs. Wonderful dealership. I would highly reccomend to anyone looking to purchase and finance a new car as well as service it.

LINVILLE, JEREMY

4/11/2026

Kathryn, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

BEL AIR, MD

Terean S|2026 Buick Envista

Confirmed Sales Customer

3/18/2026

Steve was amazing sales rep and everyone was very welcoming! Truly a great team. I thought I was going to be there all night considering I went in after work, but I was in and out pretty fast. It did help that I knew exactly what I wanted.

Steven Donnelly

3/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Parkville, MD

Isaac B|2021 GMC Yukon XL

Confirmed Service Customer

4/7/2026

Maintenance was great, and everything was handled promptly with excellent service.

LINVILLE, JEREMY

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EDGEWOOD, MD

Raymond I|2026 GMC Terrain

Confirmed Service Customer

4/10/2026

appoint was easy to set up and the service was completed in a very timely manner. The service personnel were all extremely professional and easy to work with.

Brian Hastmann

4/12/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABINGDON, MD

James B|2022 GMC 1500 Sierra

Confirmed Service Customer

4/10/2026

My truck had some issues with a computer downloading problem. Once this situation was remedied, the dealership was able to fix the problem and return my truck. I was happy with their efforts in making things go as smoothly as they could.

LINVILLE, JEREMY

4/12/2026

James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABERDEEN, MD

Perry A|2025 GMC Yukon

Confirmed Service Customer

4/20/2026

Great customer service and sort wait for service to be completed!!!

LINVILLE, JEREMY

4/21/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Glen Arm, MD

Louis B|2020 GMC Terrain

Confirmed Service Customer

4/25/2026

Service was excellant as usual.

OKEEFE, ERIN

4/26/2026

Louis, your satisfaction is our top priority. We hope to see you soon!

Business Response

JOPPA, MD

Raymond P|2023 GMC Sierra 2500 HD

Confirmed Service Customer

4/26/2026

When I picked truck up I noticed the drivers side was clean, thought they had washed the truck. Upon inspection of rest of vehicle the passenger side was still dirty from road spray. If your going to clean a vehicle clean the whole vehicle.

OKEEFE, ERIN

4/26/2026

Raymond, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 569-1800.

Business Response

JARRETTSVILLE, MD

William S|2026 Buick Envista

Confirmed Sales Customer

4/29/2026

Every one was very nice, especialy our sales lady Carol Rush.

Carol Rush

4/30/2026

William, thank you for your kind review; we are happy to pass along your comments to Carol here at Anderson Buick GMC of Abingdon! We can't wait to see you again, have a great day.

Business Response

Bel Air, MD

Tia S|2024 Buick Envista

Confirmed Service Customer

3/9/2026

My service representative made me feel that I could trust her...

OKEEFE, ERIN

3/10/2026

Tia, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HVRE DE GRACE, MD

Shana L|2013 Buick Enclave

Confirmed Service Customer

3/9/2026

Great customer service, clean, and efficient

OKEEFE, ERIN

3/10/2026

Shana, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

John G|2024 Chevrolet Tahoe

Confirmed Service Customer

3/13/2026

They charged me about $30.00 MORE than the advertised price for an oil change and a tire rotation.

Brian Hastmann

3/14/2026

John, we regret to hear that your recent experience was anything less than exceptional. Please contact us at (410) 569-1800 so we can work with you to make this right.

Business Response

Bel Air, MD

Robbie M|2020 Buick Envision

Confirmed Service Customer

3/23/2026

Smooth process

Brian Hastmann

3/26/2026

Robbie, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOPPA, MD

Cheryl T|2026 Buick Envision

Confirmed Sales Customer

4/2/2026

Matt was great to work with.

Matthew Soltis

4/5/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Bel Air, MD

Trevor D|2026 GMC Acadia

Confirmed Sales Customer

4/5/2026

Very nice and welcoming. And very flexible on getting this purchase done

Michael Duray

4/7/2026

Trevor, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Seneca, PA

Barbara M|2026 Buick Encore GX

Confirmed Sales Customer

4/13/2026

Very efficient and professional in every way. Met my every need and request in a most timely manner.

Matthew Soltis

4/13/2026

Barbara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Aberdeen, MD

Robert B|2025 Buick Envista

Confirmed Service Customer

4/18/2026

Great job reminding me of my gm rewards but also disabled display system that will require a follow up visit

LINVILLE, JEREMY

4/20/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BALTIMORE, MD

William C|2023 Buick Envision

Confirmed Service Customer

4/30/2026

Good service. Mr. Linville was very helpful helping me with my Buick app. My only complaint was I waited almost 2 hours for an oil change and tire rotation but I did not have an appointment. Next time I will schedule an appointment.

LINVILLE, JEREMY

5/1/2026

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ABINGDON, MD

Jamie F|2025 Buick Envista

Confirmed Service Customer

4/3/2026

Very exceptional service. I was in and out in no time.

LINVILLE, JEREMY

4/6/2026

Jamie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Baltimore, MD

Shawn J|2021 GMC 1500 Sierra

Confirmed Service Customer

4/3/2026

I worked with Erin O to take advantage of my extended warranty for a minor repair. She made sure it got covered and that I was only responsible for my deductible. The repair was made correctly in one day. Anderson is great!

OKEEFE, ERIN

4/6/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

KINGSVILLE, MD

Stephen T|2016 GMC Terrain

Confirmed Service Customer

4/13/2026

ERIN O'KEEFE GREAT SERVICE SERVICE MISC. GREAT VERY PLEASED

OKEEFE, ERIN

4/14/2026

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Baltimore, MD

Dale D|2025 GMC Sierra EV

Confirmed Service Customer

4/15/2026

FAST, ACCURATE AND PLEASANT

Brian Hastmann

4/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Forest Hill, MD

Dennis M|2020 Buick Encore GX

Confirmed Service Customer

4/21/2026

Always treated like family.Everyone is courteous and professional.

LINVILLE, JEREMY

4/22/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEL AIR, MD

Elizabeth R|2020 Buick Envision

Confirmed Service Customer

5/2/2026

They were courteous ad quick Waiting room was clean and well stocked Everything went smoothly. No surprises.

LINVILLE, JEREMY

5/3/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BUCKEYE, AZ

Mike H|2017 GMC Canyon

Confirmed Service Customer

5/2/2026

My canyon had a mechanical issue and they were able to diagnose and fix it quickly. Jeremy and the Techs are great! I didn't expect it to be done so soon.

LINVILLE, JEREMY

5/4/2026

Mike, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ABINGDON, MD

Sharon F|2019 GMC Acadia

Confirmed Service Customer

5/2/2026

Routine visit remained routine

LINVILLE, JEREMY

5/3/2026

Sharon, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

BEL AIR, MD

Susan S|2023 GMC Acadia

Confirmed Service Customer

5/3/2026

Good service

LINVILLE, JEREMY

5/4/2026

Susan, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

FOREST HILL, MD

Gregory L|2026 GMC Sierra 1500

Confirmed Sales Customer

3/25/2026

I worked with Ray Quinlan and sales manager Eric on the purchase of my truck and the whole experience was excellent. They were clearly focused on helping me find the exact vehicle I was looking for and getting it to the dealership quickly. Both Ray and Eric were very professional and knowledgable. They kept the amount of time I needed to spend in the process to a minimum while also providing great service. Thank you!

Ray Quinlan

3/27/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

White Marsh, MD

Georgia G|2026 Buick Encore GX

Confirmed Sales Customer

3/30/2026

Very friendly Steven Donnelly was very knowledgeable and helpful

Steven Donnelly

3/31/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Perryville, MD

Jeremy L|2022 GMC Acadia

Confirmed Service Customer

4/9/2026

Best Service Department to bring my Vehicle to

LINVILLE, JEREMY

4/10/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

north East, MD

Ralph R|2002 Chevrolet Blazer

Confirmed Service Customer

4/17/2026

Old car but we want to keep it.Fond memories Hope it keeps going

LINVILLE, JEREMY

4/17/2026

Ralph, we really appreciate your feedback! Until the next time we meet, take care!

Business Response

EDGEWOOD, MD

Richard Y|2017 GMC Terrain

Confirmed Service Customer

4/24/2026

The turnaround time on my repair was good. Service tech was helpful. I thought the price of the repair was very high. Having worked on cars in the past, I believe the hourly labor rate is extremely high. A lot more then when the dealership was owned by the Bowles.

LINVILLE, JEREMY

4/25/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ABINGDON, MD

Gerald H|2017 Buick LaCrosse

Confirmed Service Customer

5/6/2026

The rep handling my service was very good and helpful.

Brian Hastmann

5/7/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEDALE, MD

Maceia C|2020 Buick Encore GX

Confirmed Service Customer

5/13/2026

Fast friendly service

OKEEFE, ERIN

5/14/2026

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EDGEWOOD, MD

Michael S|2023 GMC Acadia

Confirmed Service Customer

5/28/2026

VERY friendly and knowledgable

OKEEFE, ERIN

5/28/2026

Thank you Michael for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

FOREST HILL, MD

John K|2016 GMC 1500 Sierra

Confirmed Service Customer

4/1/2026

You have wonderful employees in both Mike Duray, Reese Ripken, and Erin OKeefe working here. Both Mike and Erin made this experience outstanding. Erin did her due diligence along with Reese Ripken who worked on our truck and found details that confirmed what we brought the vehicle in for and found that it was covered under a product detail. Mike has been our sales rep for years and always brings a smile to our faces. Erin is outstanding in her role and will try everything to make her customers happy, she is non-stop in giving updates and is truly a valuable asset to Anderson!

OKEEFE, ERIN

4/2/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLEN ARM, MD

Steven G|2020 GMC 1500 Sierra

Confirmed Service Customer

4/6/2026

Great job!

OKEEFE, ERIN

4/7/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JOPPA, MD

John G|2021 GMC 1500 Sierra

Confirmed Service Customer

4/16/2026

Excellent service and great customer support. The team worked with me to ensure the vehicle was repaired quickly and kept me informed. They worked with me and GM corporate on my warranty issues and did an amazing job.

OKEEFE, ERIN

4/16/2026

John, thank you for taking the time to leave a review for us at Anderson Buick GMC of Abingdon. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

ABINGDON, MD

Ronald B|2022 Buick Envision

Confirmed Service Customer

4/16/2026

My service advisor, Erin O’Keefe, kept me involved on the status of both the repair of my vehicle and the extended warranty claim.

OKEEFE, ERIN

4/17/2026

Ronald, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

BEL AIR, MD

Colin W|2026 GMC Acadia

Confirmed Sales Customer

4/20/2026

Mike was awesome! He got me exactly what I wanted and after getting it I love it even more. The whole team there is great!

Michael Duray

4/21/2026

Colin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Bel Air, MD

Michelle H|2011 Buick Lucerne

Confirmed Service Customer

5/13/2026

Greatly appreciate service - feel better than most.

Brian Hastmann

5/14/2026

Michelle, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

Business Response

Bel Air, MD

Nancy S|2025 Buick Envision

Confirmed Service Customer

5/28/2026

Everyone is very accommodating at Anderson Buick.

LINVILLE, JEREMY

5/28/2026

Thank you Nancy for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

ABINGDON, MD

Mary L|2019 GMC Acadia

Confirmed Service Customer

4/30/2026

Brian was very helpful and all work was done without issues.

Brian Hastmann

5/1/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

Bel Air, MD

Sarah M|2022 GMC Yukon XL

Confirmed Service Customer

5/3/2026

While the quality of my oil change was good, it was absolutely ridiculous to wait 3 hours for an oil change appointment

OKEEFE, ERIN

5/4/2026

We appreciate your feedback! Here at Anderson Buick GMC of Abingdon, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 569-1800 to discuss ways we can better serve you in the future.

Business Response

PYLESVILLE, MD

Eric K|2021 Buick Envision

Confirmed Service Customer

5/4/2026

Great service and help!!

OKEEFE, ERIN

5/5/2026

Eric, your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

Business Response

KINGSVILLE, MD

Steven O|2026 GMC Sierra 1500

Confirmed Sales Customer

5/11/2026

Very helpful friendly service

Daniel Price

5/11/2026

Steven, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Edgewood, MD

Charles M|2024 GMC Sierra 1500

Confirmed Service Customer

5/11/2026

Always great service, friendly people

LINVILLE, JEREMY

5/12/2026

Charles, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

ABINGDON, MD

Stella M|2023 Chevrolet Express Commercial Cutawa

Confirmed Service Customer

5/11/2026

.

LINVILLE, JEREMY

5/12/2026

Thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Edgewood, MD

Nancy B|2021 Buick Enclave

Confirmed Service Customer

5/11/2026

Good visit, courteous and explained recommendations.

LINVILLE, JEREMY

5/12/2026

Nancy, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABERDEEN, MD

Andrew G|2024 GMC Acadia

Confirmed Service Customer

5/17/2026

They are not professional, helpful or considerate! They have poor customer service and are nothing like the Boyle Buick Dealership that orginally owned the business. Would not recommend this dealership ever!

LINVILLE, JEREMY

5/18/2026

Andrew, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (410) 569-1800 so we can make your experience a positive one.

Business Response

HAVRE DE GRACE, MD

Gary B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/30/2026

Service Adviser (Jeremy) worked with insurance to split the cost and soften the impact of some covered work that had to be done. Work was done in an excellent manner by the Service Technician. Thank You.

LINVILLE, JEREMY

6/2/2026

Gary, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ABINGDON, MD

Tyler S|2024 Chevrolet Colorado

Confirmed Service Customer

4/9/2026

The service rep and staff are the best!!

OKEEFE, ERIN

4/10/2026

Tyler, our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!

Business Response

Forest hill, MD

Dennis A|2015 Buick Regal

Confirmed Service Customer

4/9/2026

Stopped by to have them look at an issue I was having off and on, today happened to be the off day and all was working as it should and no codes were listed, so they asked that I bring it back on a day it was not working, -so I was back on the road again, Erin was my tech rep, always willing to help me out!

OKEEFE, ERIN

4/10/2026

Dennis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEL AIR, MD

Dennis A|2015 Buick Regal

Confirmed Service Customer

5/1/2026

had an appointment and was seen right away, Erin was my service person consult.Went over the issues with the vehicle so that we were straight about what I wanted done. I waited for the service which was done in less than 2 hours. I was treated very well, which I greatly appreciate. I try using the same service contact for my vehicle so they are familiar with my car. I have been having my vehicles serviced here since 2009. Thanks for the quality service.

OKEEFE, ERIN

5/2/2026

Dennis, thank you for your kind review; we are happy to pass along your comments to Erin here at Anderson Buick GMC of Abingdon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BEL AIR, MD

Kristine B|2019 Buick Enclave

Confirmed Service Customer

5/4/2026

Waited 2 hours for an oil change and tire rotation. Thought this was a bit too long. Small waiting room.

OKEEFE, ERIN

5/5/2026

We appreciate your feedback! Here at Anderson Buick GMC of Abingdon, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 569-1800 to discuss ways we can better serve you in the future.

Business Response

FOREST HILL, MD

Geraldine S|2019 Buick LaCrosse

Confirmed Service Customer

5/12/2026

Your service person, Jeremy, was extremely helpful. He handled my service with the utmost professionalism and provided the necessary information for my car to be serviced properly. I drove from Canton to bring my Buick to the shop, and it was well worth the trip.

LINVILLE, JEREMY

5/13/2026

Geraldine, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BALTIMORE, MD

Carl M|2016 GMC Yukon

Confirmed Service Customer

5/19/2026

Very professional and on time with schedule will be returning with any problems that arise in the future

Brian Hastmann

5/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Middle River, MD

Karen T|2026 Buick Envista

Confirmed Sales Customer

6/1/2026

Ray was very pleasant to work with. He was knowledgeable about all of the features on the car and patient when explaining everything to me. Overall I very positive experience.

Ray Quinlan

6/3/2026

Karen, thank you; we appreciate your feedback! f you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! e

Business Response

Perry Hall, MD

Micheal R|2014 Chevrolet Equinox

Confirmed Service Customer

4/29/2026

I came in because my ABS light was on and emissions. After fixing the things I was told would fix the problem and 2000 later one light was back on before I left your shop and another was on a couple days later. This is not the first time we have had issues here. We have never been so disappointed after taking our car in for repairs. 😩

Brian Hastmann

4/30/2026

Micheal, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

EDGEWOOD, MD

James G|2021 GMC Canyon

Confirmed Service Customer

5/14/2026

Took my Canyon in for a heater control that stopped working! Dropped truck off and they diagnosed the problem and replaced the heater control assembly. Now heater control works better then ever! The old one never showed what the temp was on the knob- new one does now! Was kept informed by service how the repair was going!

OKEEFE, ERIN

5/14/2026

James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

EDGEWOOD, MD

Cynthia K|2025 Buick Encore GX

Confirmed Service Customer

6/1/2026

From the moment I pulled in the service garage I was greeted with a smile and very friendly advisor by I want to say her name is Cheryl?? She was very personable, kind and reminded me I had left my book in the car to read while waiting. Then saw Rick from parts and again, very nice and friendly. Upon check out, again, sorry don't remember her name but she is just the sweetest, very friendly and outgoing. Everyone makes you feel very welcome and like you matter to them.

OKEEFE, ERIN

6/3/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHURCHVILLE, MD

Thomas W|2026 Buick Enclave

Confirmed Service Customer

6/1/2026

Good prompt service

LINVILLE, JEREMY

6/3/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Sparrows Point, MD

Michael M|2026 GMC Sierra 1500

Confirmed Service Customer

6/3/2026

Service advisor is always so friendly. Service was fast and efficient.

OKEEFE, ERIN

6/4/2026

Michael, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Forest Hill, MD

Nick N|2024 GMC Sierra 1500

Confirmed Service Customer

6/4/2026

I don't believe it should take almost two hours for an oil change. Especially when a customer is waiting.

Brian Hastmann

6/4/2026

Nick, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

FALLSTON, MD

Maryann L|2022 Buick Encore GX

Confirmed Service Customer

5/28/2026

At this visit I was in and out for an oil change in about 90 minutes. No payment due, after I reminded the service writer, my car was a Buick certified used vehicle. Very good all the way around

Brian Hastmann

5/28/2026

Thank you Maryann for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

Baltimore, MD

Bret W|2022 GMC 2500HD Sierra

Confirmed Service Customer

5/28/2026

Overall not horrible. But getting tired of finding extras or stuff incomplete. Found: a socket on fan shroud, socket in my console (where I fn don’t want tools), a pair of vice grips under hood, a rechargeable flashlight under hood, and the securing bar that is suppose to be holding my battery in place; left in the windshield wiper well with the securing bolts bolts. All on separate occasions. Don’t want to hear excuses, be thorough.

Brian Hastmann

5/29/2026

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 569-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

BEL AIR, MD

Kristin S|2026 GMC Yukon XL 1500

Confirmed Sales Customer

6/3/2026

I always have a wonderful experience dealing with Matt. He makes the car buying process so easy. Love my new ride.

Matthew Soltis

6/4/2026

Kristin, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Pylesville, MD

Nathan G|2026 GMC Sierra 1500

Confirmed Sales Customer

6/3/2026

Great experience. I will definitely be buying another vehicle from Anderson Buick GMC. Fantastic experience.

Ray Quinlan

6/4/2026

Nathan, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Baltimore, MD

Luis D|2026 Buick Enclave

Confirmed Sales Customer

6/3/2026

A well professional and knowledgeable team able to listen and address the customer's concerns. Keep up with your great customer service.

Carol Rush

6/4/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Business Response

Havre De Grace, MD

John H|2026 GMC Terrain

Confirmed Sales Customer

6/8/2026

Everyone is always helpful and friendly. This is the third vehicle that we have purchased from Mike Duray! He’s a wonderful and helpful car salesman! Would recommend Anderson GMC and Mike to anyone. They make purchasing a vehicle a pleasant experience!

Michael Duray

6/8/2026

John, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Essex, MD

Christopher B|2020 Buick Envision

Confirmed Service Customer

4/26/2026

Excellent experience! Knowledgeable staff and fast service.

LINVILLE, JEREMY

4/26/2026

Christopher, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ABINGDON, MD

Wendelene R|2026 Buick Envista

Confirmed Sales Customer

4/30/2026

The experience of buying a new car at Anderson was excellent. Steven Donnelly was very helpful and was focused on helping us choose a car that fit our needs.

Steven Donnelly

5/1/2026

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Whiteford, MD

Scott B|2026 GMC Sierra 1500

Confirmed Sales Customer

5/5/2026

Mike was great and love my truck. Highly recommend.

Michael Duray

5/6/2026

Scott, we're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

Business Response

Perry Hall, MD

Rafael F|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/6/2026

By far the best team with the best pricing..!!!.. From the sales crew that genuinely cares about your needs and want to help you find that’s best vehicle for you, to the shop that has one motive to get you back on the road ASAP… A++ Anderson team ..Thank you again..

Ray Quinlan

5/7/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Joppa, MD

Theresa E|2020 Buick Enclave

Confirmed Service Customer

5/21/2026

Service was quick. Only complaint was upon checkin, price was more than expected. The service advisor had an oil additive on my work order, when I questioned he said thats what they had you down for. I never asked for that on an engine that has 40k miles. He took it off before service

LINVILLE, JEREMY

5/22/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Fallston, MD

Deborah M|2016 Buick Encore

Confirmed Service Customer

6/2/2026

Disgustingly tried to take advantage of an older woman! Broke a part during an oil change causing a coolant leak. I noticed it on my garage floor. Took the car back and they denied any wrongdoing and told me they needed to fix 2 parts, 1 for oil and 1 for coolant. Would have been thousands of dollars. I left, took it to a friend who said there is no oil leak. The part they broke costs $43 and my friend is now putting that on for me. Bye bye Anderson! Went there w/o issue while it was Boyle buick for 10 years. NEVER AGAIN!

MIDDLE RIVER, MD

Drucilla C|2021 Buick Envision

Confirmed Service Customer

6/5/2026

I had a mouse in my air conditioner motor. They not only removed the mouse but did a complimentary odor reducer. They stayed in touch with me thru the process of ordering a new motor & the filters that needed to be replaced.

Brian Hastmann

6/6/2026

We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PERRY HALL, MD

Ieshia O|2024 Buick Envista

Confirmed Service Customer

4/8/2026

Quick

Brian Hastmann

4/8/2026

Leshia, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

Perry Hall, MD

Edward W|2023 Buick Envision

Confirmed Service Customer

4/22/2026

I was always notified of status cost was good as well. Very helpful team.

LINVILLE, JEREMY

4/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ABINGDON, MD

Frank R|2026 GMC Acadia

Confirmed Sales Customer

5/5/2026

My wife had Acadia ordered, Steve was awesome to work with.

Steven Donnelly

5/6/2026

Frank, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

Business Response

Middle River, MD

Robert L|2024 GMC Sierra 1500

Confirmed Service Customer

5/11/2026

.....

LINVILLE, JEREMY

5/12/2026

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

CONOWINGO, MD

Tracey T|2023 Buick Envision

Confirmed Service Customer

5/11/2026

From check in to check out, everything went smoothly and always prompt!!

OKEEFE, ERIN

5/12/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

ABINGDON, MD

Sabrina H|2025 Chevrolet Colorado

Confirmed Service Customer

5/27/2026

Feel that service was over priced

Saturday Advisor

5/27/2026

Sabrina, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Belcamp, MD

Mark L|2026 GMC Sierra 1500

Confirmed Service Customer

5/27/2026

Great work

OKEEFE, ERIN

5/27/2026

Mark, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Havre de Grace, MD

Michael B|2025 Buick Encore GX

Confirmed Service Customer

6/8/2026

best service from any dealership around

OKEEFE, ERIN

6/9/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

Essex, MD

Sandra H|2014 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

Quick service. I do miss the cashier system

OKEEFE, ERIN

6/12/2026

Sandra, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ELKTON, MD

Nancy B|2015 GMC Terrain

Confirmed Service Customer

6/11/2026

Erin was great in answering my questions.

OKEEFE, ERIN

6/12/2026

Nancy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HVRE DE GRACE, MD

Blanche C|2025 Buick Envista

Confirmed Service Customer

6/23/2026

VERY FRIENDLY STAFF, HAD AN OPPORTUNITY TO SEE MIKE, MY SALESPERSON FOR A BIT, COMFORTABLE SURROUNDINGS AND GOOD SERVICE

Brian Hastmann

6/24/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

GWYNN OAK, MD

Lynn F|2026 GMC Sierra 1500

Confirmed Sales Customer

7/1/2026

We purchased a brand-new 2026 GMC Sierra 1500 Diesel on June 12. The sales process itself went smoothly, although we later received a call informing us that a $3,000 rebate had been overlooked during the purchase and that a check would be mailed to us. As of today, we still have not received it. Just two weeks after purchasing the truck, on June 25, it would not start and had to be towed to the dealership. Having a brand-new vehicle become inoperable that quickly is frustrating, but we also understand that mechanical failures can happen. No vehicle or manufacturer is immune to that. What ultimately defines the experience is how the dealership responds when something goes wrong. Unfortunately, that is where Anderson GMC has fallen well short of our expectations. Since our truck arrived at the dealership, communication has been minimal and almost entirely initiated by us. We've repeatedly been told that someone would call us back or that answers were coming, only to be left waiting. On more than one occasion, we were told that everyone was extremely busy preparing for the upcoming holiday sales weekend. As customers who had just spent a significant amount of money on a brand-new vehicle that was now inoperable, it was incredibly disappointing to hear that the focus was on preparing for future sales while existing customers were left waiting for answers. Just as disappointing has been the complete lack of transportation. Despite purchasing a brand-new truck that has now been out of service for days, no loaner has been provided. The only guidance we were given was to contact a Hertz location 50 minutes to an hour from our home and, "Yeah, you just go pick it up." We called Hertz seven separate times before finally getting through to someone. Arrangements were then made for the rental vehicle to be delivered to my workplace. I made it very clear what time I had to leave, yet I received a call just 12 minutes before I was scheduled to leave informing me they were only then departing from a location approximately 30 minutes away. I asked if the vehicle could instead be delivered to my home, and I was told that wasn't possible because it was too far. As a family of four with one vehicle sitting in your service department, this entire process has been unnecessarily difficult and has left us without a practical transportation solution. We understand that diagnosing an issue like this takes time, and we've never asked for an immediate repair. What we did expect was clear communication, realistic updates, and an effort to minimize the disruption while our brand-new vehicle sat in the shop. Instead, we've spent the last week chasing information ourselves and trying to figure out transportation with little help from the dealership. A dealership cannot always prevent a vehicle from having a mechanical issue, but it can control how it supports its customers afterward. That has been the most disappointing part of this experience. We chose Anderson GMC because it came so highly recommended, and we genuinely expected a higher level of customer service. Instead, we've been left regretting that decision.

Daniel Price

7/2/2026

Lynn, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 569-1800. We look forward to hearing from you.

Business Response

Street, MD

Ronald D|2026 GMC Yukon

Confirmed Sales Customer

5/7/2026

Great customer service,we arrived late on a Saturday afternoon, no problem ,was able to get the deal done and take delivery same day

Matthew Soltis

5/8/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Rising Sun, MD

Thomas W|2026 GMC Yukon

Confirmed Sales Customer

5/8/2026

The sales reps were always very polite, but it took 9 months to receive the vehicle that I ordered, and not once over the 9-month period did I hear from a manager. When you go to a restaurant and the food is really late, it is typical for a manager to come to the table to appologize and see if there is anything that they can do to improve the customer's experience. In this case, I waited 9 months for a vehicle and not once did I hear from a manger. This was the 3rd vehicle that I purchased from this dealership and it may be the last.

Steven Donnelly

5/8/2026

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Fallston, MD

Judith W|2016 Buick Verano

Confirmed Service Customer

6/5/2026

I’ve never had a bad experience at Anderson Buick Abingdon! Everyone is most pleasant and kind. Erin O’keefe is amazing! Explains everything and she’s very thorough & helpful!

OKEEFE, ERIN

6/9/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

ABINGDON, MD

John G|2024 Chevrolet Tahoe

Confirmed Service Customer

6/9/2026

The service started on time and was completed in a timely manner.

CAMPBELL, KARAH

6/9/2026

Thank you for taking the time to complete this review. We truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

Bel Air, MD

Judith W|2016 Buick Verano

Confirmed Service Customer

6/26/2026

What can I say??!! Other than the service department at Anderson Abingdon is the BEST! Erin, Joe etc. are always wonderful people to deal with.

OKEEFE, ERIN

6/27/2026

Judith, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ABINGDON, MD

Ryan L|2026 GMC Sierra 1500

Confirmed Sales Customer

7/3/2026

My sales rep Dan Price and the finance manager Mr Keane were outstanding. True professionals that walked me through every step of the process.

Daniel Price

7/4/2026

Ryan, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Abingdon, MD

Ruth P|2020 Buick Encore

Confirmed Service Customer

6/4/2026

They are very courteous and they don't try to tell you something is wrong when its not.

Brian Hastmann

6/4/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ABERDEEN, MD

Daniel T|2026 Buick Envision

Confirmed Service Customer

6/4/2026

The lady who helped me in service was amazing!

OKEEFE, ERIN

6/4/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

Nottingham, MD

Stuart J|2020 Chevrolet Equinox

Confirmed Service Customer

6/8/2026

Erin is Awesome

OKEEFE, ERIN

6/9/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

BEL AIR, MD

Susan W|2017 Buick Encore

Confirmed Service Customer

6/11/2026

Was not told the extent of cost previous to the work done. Was quite surprised, a bit disturbed.

OKEEFE, ERIN

6/12/2026

Susan, we really appreciate your feedback! Please contact us at (410) 569-1800 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

PERRY HALL, MD

Eric N|2017 GMC 2500HD Sierra

Confirmed Service Customer

6/11/2026

Pleasant service advisor. Work well performed. They are my go to for service on my 2017 GMC Sierra HD.

CAMPBELL, KARAH

6/12/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEL AIR, MD

Joan R|2025 GMC Sierra 1500

Confirmed Service Customer

6/26/2026

Always great dealing with the folks at Anderson. They are all so professional.

OKEEFE, ERIN

6/27/2026

Joan, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FALLSTON, MD

Rafael F|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/26/2026

Smooth and fast thanks agian

CAMPBELL, KARAH

6/27/2026

Rafael, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

JOPPA, MD

Jason D|2026 GMC Sierra 1500

Confirmed Sales Customer

6/26/2026

professional, efficient process

Michael Duray

6/27/2026

Jason, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Perry Hall, MD

Jude K|2026 Buick Enclave

Confirmed Sales Customer

7/4/2026

Everyone was fantastic. Your Sales Rep, Carol Rush was excellent and the perfect type of salesperson for me. Your parts department was particularly helpful in securing custom mats for my vehicle. Thanks again to all Jude and Carole Kotarides

Carol Rush

7/5/2026

Jude, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Havre De Grace, MD

Michele K|2023 Buick Encore GX

Confirmed Service Customer

6/1/2026

My tire pressure sign came on . Erin checked it out and said because of the number of the pressure ( 29 ) she suspected a nail. Turns out she was 100 % correct ! She said it would take about an hour and delivered once again. Very happy with service. Erin & Melissa did a great job. Very pleased. 😀

OKEEFE, ERIN

6/3/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HVRE DE GRACE, MD

John M|2014 Buick Enclave

Confirmed Service Customer

6/14/2026

You changed your in-out procedures. I will reserve judgements to see if it is better.

CAMPBELL, KARAH

6/15/2026

John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BEL AIR, MD

Patricia R|2013 Buick LaCrosse

Confirmed Service Customer

6/18/2026

Great friendly service!!

CAMPBELL, KARAH

6/19/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

BEL AIR, MD

Bryan L|2018 Buick Enclave

Confirmed Service Customer

6/22/2026

Was given laundry list of recommended services for suv which included coolant flush that was recently completed at dealership. How can I trust recommendations not based on actual knowledge of vehicle’s current condition?

Brian Hastmann

6/22/2026

Bryan, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (410) 569-1800 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

FOREST HILL, MD

Stanley K|2016 GMC 1500 Sierra

Confirmed Service Customer

6/28/2026

The service advisor had her "A" game. Courteous, knowledgeable and a sense of humor.

OKEEFE, ERIN

6/29/2026

Stanley, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CHURCHVILLE, MD

Scotty R|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/29/2026

Fast and Professional treatment, staff was spot on.

OKEEFE, ERIN

6/29/2026

Scotty, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

CONOWINGO, MD

Tia S|2024 Buick Envista

Confirmed Service Customer

7/6/2026

Erin made the visit pleasurable!

OKEEFE, ERIN

7/6/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

HVRE DE GRACE, MD

Amanda F|2026 Buick Envista

Confirmed Service Customer

6/12/2026

Very friendly and efficient!!

CAMPBELL, KARAH

6/12/2026

Amanda, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Aberdeen, MD

Amy H|2026 GMC Acadia

Confirmed Sales Customer

6/12/2026

Good

Matthew Soltis

6/13/2026

Amy, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Centreville, MD

John M|2015 Buick Regal

Confirmed Service Customer

6/12/2026

all was goood

OKEEFE, ERIN

6/13/2026

John, thank you; we appreciate your feedback! We hope you have a great day!

Business Response

FALLSTON, MD

Greg S|2025 GMC Yukon

Confirmed Service Customer

6/29/2026

The communication was excellent. Everything was done in the timely fashion.

THOMAS HOWARD

7/1/2026

Greg, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ABINGDON, MD

Robert H|2015 GMC 1500 Sierra

Confirmed Service Customer

7/2/2026

Everyone did a great job on my 2015 Sierra 1500. I have 139K miles on it and plan to keep it until I hit 300K miles. Cheers!

CAMPBELL, KARAH

7/3/2026

Robert, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Bel Air, MD

Frank I|2021 Buick Envision

Confirmed Service Customer

7/9/2026

Anderson Buick GMC is a great place to have your car serviced. The service writers are friendly and very helpful. The technicians are excellent. Couldn’t be happier.

CAMPBELL, KARAH

7/10/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

BEL AIR, MD

Paul H|1997 Chevrolet Blazer

Confirmed Service Customer

7/15/2026

They had the wrong vehicle information for the vehicle that I took to have service done on

CAMPBELL, KARAH

7/15/2026

Paul, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (410) 569-1800 so we can make your experience a positive one.

Business Response

Bel Air, MD

Betty R|2016 Buick Enclave

Confirmed Service Customer

7/15/2026

Check in technician was excellent. Kept me informed.

CAMPBELL, KARAH

7/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHURCHVILLE, MD

Lisa M|2021 GMC Acadia

Confirmed Service Customer

7/21/2026

Erin is an amazing service tech. Very helpful.

OKEEFE, ERIN

7/21/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

JOPPA, MD

Shirley D|2019 Buick LaCrosse

Confirmed Service Customer

5/30/2026

Ever was great except the time frame we were there about three hours with an appointment.

OKEEFE, ERIN

6/2/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

BALTIMORE, MD

Bruce O|2026 Buick Envista

Confirmed Sales Customer

6/3/2026

From sales to service it doesn't get better than Anderson Buick/GMC!

Daniel Price

6/4/2026

Bruce, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Joppa, MD

Antonio A|2026 GMC Yukon XL 1500

Confirmed Sales Customer

6/16/2026

Steve Donnell was top notch. Ive had numerous bad experiences with car salesman in the past. Steve didnt try to hide any money on the deal. Straght forward guy. I would recommend jim to friends.

Steven Donnelly

6/17/2026

Antonio, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! Thanks again for the recommendation, and have an amazing day!

Business Response

Bel Air, MD

Gina L|2011 Chevrolet Equinox

Confirmed Service Customer

6/28/2026

Karah was very polite and professional. I will be back to see her!

CAMPBELL, KARAH

6/29/2026

Gina, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

Bel Air North, MD

Charlotte R|2018 Buick Envision

Confirmed Service Customer

7/1/2026

Erin is the Best! She was very helpful and explained everything regarding my service.

OKEEFE, ERIN

7/2/2026

Charlotte, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PERRY HALL, MD

Alexis G|2019 GMC 1500 Sierra

Confirmed Service Customer

7/3/2026

Erin in the service department is amazing. She kept us informed and worked with us tirelessly to resolve a difficult camera issue. I cannot recommend the dealership enough. They are top notch.

OKEEFE, ERIN

7/6/2026

Alexis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Elkton, MD

Marshall T|2022 GMC 3500HD Sierra

Confirmed Service Customer

7/25/2026

Tom was a great help with assisting us with our issue. He thoroughly explained what diagnostic strategies they used and what would happen going forward.

THOMAS HOWARD

7/27/2026

Marshall, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Havre De Grace, MD

John W|2021 Buick Envision

Confirmed Service Customer

7/25/2026

Setting up my appointment online was quick and easy. In addition to regular maintenance, I needed a door lock repaired. Erin worked diligently with the extended warranty company to ensure the repairs were covered. Although warranty claims can be difficult and prevented a one-trip fix, Erin went above and beyond. She offered a loaner car, but since pets weren't allowed and my dog had an appointment, she quickly scheduled me for the first slot on Friday morning. Everything went smoothly, and I was back on the road in no time. I truly appreciate Erin's effort—my final bill was just my deductible, and I couldn't ask for better service!

OKEEFE, ERIN

7/27/2026

John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BALTIMORE, MD

Judith W|2017 GMC Terrain

Confirmed Service Customer

7/5/2026

Staff was extremely helpful and answered all of my questions. Very nice people working there.

THOMAS HOWARD

7/6/2026

Thank you for taking the time to complete this review. we truly appreciate your positive feedback and glad to hear you had a great experience with our service department. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

FALLSTON, MD

Jake C|2026 GMC Sierra 2500 HD

Confirmed Service Customer

7/15/2026

Very nice people

OKEEFE, ERIN

7/16/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

Freeland, MD

John N|2020 Buick Enclave

Confirmed Service Customer

7/15/2026

Service Rep Erin was great, very professional. Work was completed in a timely manner. Transportation to home and back was timely and professionally done. Hats of to Jonathan

OKEEFE, ERIN

7/16/2026

John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABINGDON, MD

Robert W|2017 Buick Envision

Confirmed Service Customer

7/22/2026

Happy that service remains great after change of ownership. Mike Duray of sales always comes through the service waiting room to check on customers.

CAMPBELL, KARAH

7/23/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

BEL AIR, MD

John M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

7/27/2026

I have dealt with Anderson Buick GMC ever since they bought out Boyle Buick GMC. The service department is very friendly and they keep you updated on the service of your vehicle I recently had to deal with them when my 2023, 5.3 liter GMC Sierra's engine locked up. Luckily I had an extended warranty. The warranty company, GM Protection Plan, was a nightmare to deal with but Brian the Service Manger at Anderson Buick GMC went the extra mile and got my engine replaced. I decided to trade the truck in and purchase a 2026, 2500 HD GMC truck. I had the pleasure of dealing with salesman Mike Duray. Mike is very knowledgeable with the GMC trucks. Mike worked up a price for the truck which I thought was fair for me and the dealership. Mike is not a high pressure salesman. Mike lets the price talk for its self. When I purchased the truck Mike went over the truck from top to bottom explaining how things work. If there was a higher rating then 5 stars I would give the dealership and Mike more stars. I would recommend anyone who is looking to purchase a GMC or a Buick to go to Anderson Buick GMC first.

Michael Duray

7/28/2026

John, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Abingdon, MD

David S|2026 GMC Sierra 1500

Confirmed Sales Customer

7/10/2026

Matthew Soltis was absolutely amazing! Worked with me for months ( had to wait until I closed on my house) kept me up to date was very helpful and honest about pricing. When we finally made the deal the price I got was even better than previous months leading up to my purchase!! He was definitely helpful in every aspect of buying a new truck!! Definitely an asset to Anderson of Abingdon!! Would highly recommend Matthew Soltis!!

Matthew Soltis

7/11/2026

David, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Aberdeen, MD

Mary M|2025 Buick Envista

Confirmed Sales Customer

7/23/2026

I recently purchased a car from Mike Duray at Anderson Buick in Abingdon and couldn’t be happier with the experience. Mike was professional, knowledgeable, and genuinely cared about making sure I found the right vehicle. He made the process smooth, stress-free and answered all my questions along the way. I absolutely love my new car and am very grateful for the outstanding service Mike provided. Thank you for going above and beyond to make this such a positive experience. I highly recommend Mike Duray and the team at Anderson Buick to anyone looking for a new vehicle. Jeannie M.

Michael Duray

7/25/2026

Mary, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Bel Air, MD

Richard N|2020 GMC 2500HD Sierra

Confirmed Service Customer

7/27/2026

I made an apt. for Monday morning the 20th of July at 7:00 am for an oil change, tire rotation and check engine light. I decided to leave the vehicle (even though it's my only vehicle) to give the dealership more time to work on it. My service advisor was Karah Campbell. She advised me early in the day that the where slammed and had only one diesel mechanic because of vacations and she didn't think they would get me in that day. I asked her for a loaner and she got me one. They couldn't get me in Tuesday as well, but Karah was very apologetic and I keep the loner for a second day. They got me in Wed and it was a software update. I must say Karah is very good at her job and really cares about her customers! I am not always easy to deal with and she constantly stayed in touch with updates and did everything in her power to make me happy!!

CAMPBELL, KARAH

7/28/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

WHITEFORD, MD

Stephen K|2002 Buick Park Avenue

Confirmed Service Customer

7/29/2026

Whenever Erin Okeefe is our service mgr, we get outstanding service. She recognizes the value of loyal customer, since we have spent 10s of thousands of dollars on service over the years. She goes out of her way to make sure we're satisfied customers

CAMPBELL, KARAH

7/29/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

ABINGDON, MD

Amanda M|2023 GMC Acadia

Confirmed Service Customer

7/4/2026

Excellent experience, Erin was able to work with her manager to get our turbo covered under the emissions warrenty, will definitely be a returning customer in the future.

CAMPBELL, KARAH

7/5/2026

Amanda, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

Abingdon, MD

Judy K|2024 Buick Enclave

Confirmed Service Customer

7/7/2026

Came in for an oil change and left with my vehicle not running correctly. Returned the next day and informed the service writer of what the issue was. About 2 hours later problem solved. Bets part was it was under warranty. The service team was more than helpful. Very Satisfied.

CAMPBELL, KARAH

7/8/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

Dundalk, MD

Frances H|2015 GMC Terrain

Confirmed Service Customer

7/14/2026

Erin went out of her way to get my turn signal fixed even though they could not get my car into the shop due to being too busy. Erin was extremely friendly and helpful.

OKEEFE, ERIN

7/15/2026

Frances, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. We do hope we can be of assistance in the future. Take care!

Business Response

BEL AIR, MD

Richard M|2019 Buick Enclave

Confirmed Service Customer

7/20/2026

Excelleny communication with service rep (Erin) Service as always very good

OKEEFE, ERIN

7/20/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

ABINGDON, MD

James V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

Had a valve body problem on my 2021 silverado. Karah looked up my warranty and hooked me up! I did get an extended warranty when I bought the truck. Didnt charge me a dime. Not even for shop supplies! There was a backorder on my part, but I was kept informed on a regular basis on my parts arrival. Thay let me use a loaner vehicle that was practically brand new. Got the truck back in 2 weeks and it runs like new. The technician did a great job. Went back in a week and got them to install 4 new tires on my truck. Again, a bang up job! Karah even hooked me up with a coupon which saved me some money. Thanks fot great service!

CAMPBELL, KARAH

7/21/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

BEL AIR, MD

Robert M|2015 Buick Encore

Confirmed Service Customer

7/28/2026

Very friendly and honest

OKEEFE, ERIN

7/29/2026

Robert, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Pylesville, MD

Jennifer D|2023 Buick Envision

Confirmed Service Customer

7/31/2026

Paid for a car was and detail, the inside was not cleaned very well, the console was cleaned at all and the passenger side floor was not vacuumed very well.

OKEEFE, ERIN

8/4/2026

Jennifer, we really appreciate your feedback! We would like the opportunity to make this up to you. Please contact our manager at (410) 569-1800 so we can make your experience a positive one.

Business Response

Perry Hall, MD

Brandon M|2015 GMC Canyon

Confirmed Service Customer

7/20/2026

The service would get a higher rating if I could ever use the mailer coupons. This time I brought the mailer with me when I dropped off my vehicle and was told "we'll apply the offer that saves you the most". So I asked when my vehicle was ready if one of the offers could be applied and was told it would. Then when I paid, there was no offer applied. This has happened multiple times. If you are not going to honor service discounts, don't bother sending out mailers.

OKEEFE, ERIN

7/20/2026

Thank you for your feedback. We understand your concerns about our mailer coupon. Our goal is always to provide quality service and transparent recommendations. We’d appreciate the opportunity to discuss your visit and address any questions you may have. Please call Brian Hastmann, Service manager (410)569-1800

Business Response

ABINGDON, MD

Frank E|2024 GMC Yukon

Confirmed Service Customer

7/28/2026

Every thing was great

CAMPBELL, KARAH

7/29/2026

Frank, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HAVRE DE GRACE, MD

Raymond B|2026 GMC Acadia

Confirmed Sales Customer

7/31/2026

He was outstanding!

BEL AIR, MD

Edna B|2020 GMC Terrain

Confirmed Service Customer

8/4/2026

Always very friendly and helpful. Service completed timely.

OKEEFE, ERIN

8/5/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

FALLSTON, MD

Cynthia H|2021 GMC Acadia

Confirmed Service Customer

8/9/2026

No problems, the vehicle was ready when I was told it would be.

CAMPBELL, KARAH

8/10/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEL AIR, MD

William V|2022 Buick Envision

Confirmed Service Customer

8/10/2026

finished quickly done accurately

CAMPBELL, KARAH

8/11/2026

William, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ABINGDON, MD

Timothy F|2019 Buick Enclave

Confirmed Service Customer

8/13/2026

Everything went well..!

CAMPBELL, KARAH

8/14/2026

Timothy, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Abingdon, MD

Catherine W|2026 Buick Envista

Confirmed Sales Customer

8/13/2026

From the moment I stepped in to take a test drive, to returning a few weeks later, the process was smooth and easy. I dealt with Carol Rush as my sales woman, and she was very accommodating, polite, easy to talk to and great to work with.

Carol Rush

8/14/2026

Catherine, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Aberdeen, MD

Helen P|2015 Buick Encore

Confirmed Service Customer

6/20/2026

Erin is wonderful and truely cares about the customer.

OKEEFE, ERIN

6/21/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABINGDON, MD

Russell B|2022 GMC 1500 Sierra

Confirmed Service Customer

6/30/2026

It was good

THOMAS HOWARD

7/2/2026

Russell, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

Business Response

FOREST HILL, MD

Joseph C|2026 GMC Sierra 1500

Confirmed Service Customer

7/24/2026

Service Department (ERIN) very professional,asset to your dealership

OKEEFE, ERIN

7/26/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC of Abingdon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHURCHVILLE, MD

William K|2020 GMC 1500 Sierra

Confirmed Service Customer

7/24/2026

Seevice Kara was great

CAMPBELL, KARAH

7/27/2026

William, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

JARRETTSVILLE, MD

Gregory G|2026 GMC Sierra 1500

Confirmed Sales Customer

8/5/2026

Professional,efficient and personable

Steven Donnelly

8/6/2026

Gregory, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

Business Response

NEWTONVILLE, NY

Debra R|2018 GMC Terrain

Confirmed Service Customer

8/5/2026

Everything done in a timely manner. Great services from the staff.

CAMPBELL, KARAH

8/6/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

ABINGDON, MD

Joy F|2025 Buick Envista

Confirmed Service Customer

8/11/2026

Customer service is always amazing.

CAMPBELL, KARAH

8/12/2026

Joy, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Perry Hall, MD

Debbie K|2017 Buick Enclave

Confirmed Service Customer

8/19/2026

15 min waiting at counter, 3 hrs for oil change .while waiting you dont wash car anymore no vacuum..ill be going someone else I've bought many buick since my new 2013...not good at all

OKEEFE, ERIN

8/20/2026

Debbie, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (410) 569-1800.

Business Response

NOTTINGHAM, MD

Michael C|2022 GMC Yukon XL

Confirmed Service Customer

8/19/2026

Very helpful and nice to deal with

Brian Hastmann

8/20/2026

Michael, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Abingdon, MD

Benjamin S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/26/2026

Everyone at the dealership exceeded my expectations. The entire process was very quick and they were more than fair with my trade. We will definitely be going back to see them for our next vehicle.

Matthew Soltis

6/28/2026

Benjamin, we're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Pylesville, MD

Linda G|2019 Buick Encore

Confirmed Service Customer

6/29/2026

Quick, friendly service!

DERMATIS, DAVID

7/1/2026

Linda, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FOREST HILL, MD

Michael F|2019 GMC 3500HD Sierra

Confirmed Service Customer

7/2/2026

Karah was courteous, informative, and very professional.

CAMPBELL, KARAH

7/3/2026

Michael, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BEL AIR, MD

Scott F|2026 GMC Sierra 2500 HD

Confirmed Service Customer

7/7/2026

Service was prompt and informative.

OKEEFE, ERIN

7/8/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

FOREST HILL, MD

Maurice S|2022 GMC 1500 Sierra

Confirmed Service Customer

7/30/2026

I'm satisfied

CAMPBELL, KARAH

7/30/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

Perry Hall, MD

Karen A|2026 Buick Envision

Confirmed Sales Customer

8/7/2026

It was great!

Steven Donnelly

8/8/2026

Karen, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

Aberdeen, MD

Luke D|2026 GMC Sierra 1500

Confirmed Service Customer

8/21/2026

Great!!!

Brian Hastmann

8/24/2026

Luke, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Abingdon, MD

Geovani B|2021 GMC 1500 Sierra

Confirmed Service Customer

8/21/2026

Karah rocks! Very helpful and understanding. She responds in a timely manner and delivers as promised.

CAMPBELL, KARAH

8/24/2026

Geovani, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOPPA, MD

David F|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/24/2026

I always like taking my truck there for service. No problems. Quick and easy.

OKEEFE, ERIN

8/25/2026

David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KINGSVILLE, MD

Tianna D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

8/24/2026

Salesperson, Ray Q. was awesome. Service did not fill DEF properly when we picked up the vehicle, but Ray quickly rectified it! Finance guy was a bit rude when stayed with JHFCU.

Ray Quinlan

8/25/2026

We appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 569-1800.

Business Response

Sparrows Point, MD

Charles C|2026 Buick Envision

Confirmed Sales Customer

8/4/2026

Was a very pleasant experience everyone was very helpful and answered all our questions and made the purchase move pleasantly. Thank you for the purchase of my new Buick Envision Avenir

Daniel Price

8/5/2026

Charles, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Rising Sun, MD

Eric L|2016 Buick Enclave

Confirmed Service Customer

8/24/2026

Karah and Norm are fantastic! I sincerely appreciated the detailed explanation.

CAMPBELL, KARAH

8/25/2026

Eric, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOREST HILL, MD

Patrick K|2026 GMC Sierra 1500

Confirmed Sales Customer

8/3/2026

Had a great experience with Anderson, especially Dan Price! Dan was patient and responsive throughout the entire process. Hands down the best car buying experience I have ever had. I will return to Anderson Buick and GMC for my family’s next purchase!

Daniel Price

8/4/2026

Patrick, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Lincoln University, PA

Bianca D|2026 Buick Envision

Confirmed Sales Customer

8/17/2026

I loved how smooth and fair everything was.

Ray Quinlan

8/18/2026

Bianca, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Joppa, MD

Michael G|2026 GMC Yukon

Confirmed Service Customer

8/21/2026

I made an appointment to have routine service for my vehicle at 7:40AM. I brought my vehicle in the prior evening. At 3PM, I had not heard from the service department, so I called and was told that my vehicle had not yet been pulled in for service. I was told that my designated appointment time only represents when I am to have an initial conversation with the service advisor and is not reflective of when my vehicle will actually be serviced. I found that response entirely underwhelming. If I have a 7:40AM appointment for an oil change and tire rotation, I think it is reasonable to expect that a) someone would contact me prior to 3PM and b) the service would be done within a reasonable proximity to my appointment time. The Anderson service experience is multiple steps down from when the Boyle family ran the dealership.

FOREST HILL, MD

Maurice S|2022 GMC 1500 Sierra

Confirmed Service Customer

8/13/2026

I'm not satisfied

CAMPBELL, KARAH

8/14/2026

Maurice, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (410) 569-1800 so we can make your experience a positive one.

Business Response

Perry Hall, MD

Jamie F|2025 Buick Envista

Confirmed Service Customer

8/19/2026

Always an excellent experience when I come for service. No complications at all. Great communication throughout the process. I always chose this location.

CAMPBELL, KARAH

8/19/2026

Jamie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Abingdon, MD

Timothy G|2024 GMC Yukon

Confirmed Service Customer

8/19/2026

My check engine light had been on but when I dropped the car off it was not on. The service advisor told me that they couldn't check it without it on. But she would scan it. Well that did not happen. My husband knows one of the mechanics and contacted him. He scanned the car and the code said that it was just that my oil cap was off. Easy fix. Very disappointed that I was not listened too at the drop off. I was frustrated because I know that car stores the code history.

CAMPBELL, KARAH

8/19/2026

Timothy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DELTA, PA

Patrick W|2026 GMC Acadia

Confirmed Sales Customer

8/19/2026

We had an excellent experience. Mike has always cared for our needs. We have bought many cars from Mike and will continue to send customers to Mike Duray.

Michael Duray

8/19/2026

Patrick, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Baldwin, MD

Stephen C|2020 GMC 1500 Sierra

Confirmed Service Customer

8/26/2026

A very pleasant visit

CAMPBELL, KARAH

8/29/2026

Stephen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EDGEWOOD, MD

Kenneth A|2026 Buick Enclave

Confirmed Service Customer

7/29/2026

Very nice

OKEEFE, ERIN

7/29/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

Edgewood, MD

John L|2014 buick Encore

Confirmed Service Customer

8/8/2026

My 2014 Encore kept discharging the battery because the cooling fan would not shut off. A part was replaced expeditiously and now the fan shuts off.

OKEEFE, ERIN

8/10/2026

John, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HVRE DE GRACE, MD

John D|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/24/2026

The experience was excellent because the team was professional, quick, and easy to work with from start to finish. They communicated clearly, handled everything efficiently, and offered a great price, which made the entire process smooth and straightforward.

Ray Quinlan

8/25/2026

John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Dameron, MD

Les H|2013 GMC Terrain

Confirmed Service Customer

9/3/2026

Friendly body shop manager who obviously knew the business.

Todd Yarnell

9/4/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MIDDLE RIVER, MD

Laurie S|2017 Buick LaCrosse

Confirmed Service Customer

7/29/2026

We had a great experience with Carolyn Seifert, sales consultant and Eric Gertner, sales manager. We felt they gave us a good price for trade in and found us the sport model we didn't know we really wanted! They were helpful with training us how the car worked and the new transfer of products like onstar and siriusxm from one car to the other. We hope Carolyn remembers us as her first sale since she's returned. We loved seeing her accomplishment displayed on the sales board the next day when we returned with old car title.

OKEEFE, ERIN

7/31/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

Havre de Grace, MD

John W|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/3/2026

The team in the Abingdon location does a phenomenal job taking care of my families vehicles.

Brian Hastmann

8/4/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

FELTON, PA

Kenneth A|2026 Buick Enclave

Confirmed Service Customer

8/8/2026

Excellent service

OKEEFE, ERIN

8/10/2026

Kenneth, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Edgewood, MD

Christopher S|2026 GMC Sierra 1500

Confirmed Sales Customer

8/21/2026

Very friendly and was in and out pretty fast for purchasing a vehicle

Carol Rush

8/23/2026

Christopher, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Street, MD

Jeremy L|2022 GMC Acadia

Confirmed Service Customer

8/24/2026

In and out in a timely manor, Karah was Amazing to work with. Thank you

CAMPBELL, KARAH

8/25/2026

Jeremy, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

north East, MD

David E|2014 GMC 1500 Sierra

Confirmed Service Customer

8/30/2026

Customer service was great

OKEEFE, ERIN

8/31/2026

David, thank you for your business and your trust. If you have any questions or need anything in the future, please don't hesitate to reach out. We look forward to helping you again!

Business Response

Abingdon, MD

Jennifer M|2026 Buick Envista

Confirmed Sales Customer

7/26/2026

Steve was amazing, no pressure just great service and a great deal!

Steven Donnelly

7/27/2026

Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Havre de Grace, MD

Bonnie S|2023 Buick Envision

Confirmed Service Customer

7/26/2026

Excellent staff

FOREST HILL, MD

Eugene L|2026 Buick Enclave

Confirmed Sales Customer

8/3/2026

Everything about the purchase experience was great. Daniel Price made this an easy and no pressure purchase. We were able to test drive one day and come to buy on another day. This was the easiest purchase of a vehicle i have ever had. I definitely will recommend this dealership to family and friends.

Daniel Price

8/5/2026

Eugene, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

Business Response

Nottingham, MD

Michele K|2023 Buick Encore GX

Confirmed Service Customer

8/3/2026

Erin is a top notch service representative of Anderson’s. She is very knowledgeable, professional and trusted. I’m confident in her guidance.

CAMPBELL, KARAH

8/4/2026

Thank you for your wonderful feedback! We’re grateful for the opportunity to earn your trust and appreciate you choosing us for your service needs. If your friends or family ever need vehicle service, we’d be honored if you’d recommend us.

Business Response

HVRE DE GRACE, MD

Dennis A|2015 Buick Regal

Confirmed Service Customer

8/6/2026

Been taking my vehicle to Boyle now Anderson Buick since I bought my car there 11 years ago. Always received too notch and dependable service. Thanks to Erin for making everything go smoothly.

OKEEFE, ERIN

8/7/2026

Dennis, thank you for your kind review; we are happy to pass along your comments to Erin here at Anderson Buick GMC of Abingdon! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEL AIR, MD

James G|2021 GMC Canyon

Confirmed Service Customer

8/17/2026

Was in and out quickly with the work I requested being done in a timely matter! They also performed a maintenance inspection so I would know what type of future work might need to be done!!

OKEEFE, ERIN

8/17/2026

James, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EDGEWOOD, MD